System Administrator - Octopus by RTG

Octopus by RTG is enabling a key partner organization to build their digital hub in Egypt looking for the right pioneers to work on exciting AI Projects.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

Requirements

Key Responsibilities:

• Manage cloud servers: installation, accessibility, and troubleshooting.
• Administer new solutions, programs, and applications on servers.
• Provide system updates/upgrades to meet business needs.
• Run periodic OS patches to address vulnerabilities and bugs.
• Set up and manage email accounts and user access according to IT policies.
• Maintain operating systems, business applications, security tools, web servers, and emails.
• Develop and enforce IT policies for server management.
• Monitor and troubleshoot on-prem and cloud environments (Exchange, Office 365, AD, Azure).
• Install, configure, and maintain core services (AD, DNS, DHCP, File Server, Print Server, IIS, etc.).
• Manage identity providers (Active Directory, Azure AD) and SSO solutions (ADFS, Azure AD Connect).
• Oversee high-availability solutions (Failover Clusters, NLB).
• Administer hybrid email environments (Exchange, Office 365).
• Manage collaboration tools (Skype for Business, Teams) and endpoint management (Intune, SCCM).
• Implement security solutions (Defender for Identity, Office 365, Endpoints, Cloud Apps).
• Mitigate infrastructure vulnerabilities.
• Oversee remote access solutions (VPN, Direct Access).
• Manage 1000+ physical and virtual servers across 400 sites.
• Administer external hosting (websites, domains, certificates).
• Plan and execute server upgrades and migrations.
• Manage AD DS objects, replication, and GPOs using tools and PowerShell.
• Write and maintain custom scripts to improve system efficiency.
• Administer email backup and antivirus solutions.
• Manage the Azure environment.

Requirements:

• Strong verbal and written communication skills in English and Arabic.
• Experience with Microsoft on-prem solutions (AD, DHCP, DNS, Exchange).
• Expertise in high-availability solutions (NLB, Failover Cluster).
• Hands-on experience with Microsoft and Linux OS.
• Solid knowledge of Office 365 products and Azure environment.

Qualifications:

• Education: Bachelor's degree in IT, Computer Science, or related field (preferred).
• Certifications:
• MCSA or MCSE Certification.
• Azure Fundamentals or Azure Administrator Associate Certification.
• ITIL Foundation (plus).