Business Development Representative

Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and activities to create memorable experiences.

Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we’re expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit.

Be a part of something extraordinary, where your ideas and contributions truly matter. Let’s shape the future of travel together.

Ventrata is excited to announce we are recruiting for a passionate Sales Development Representative to drive new opportunities. Our product is changing the way tours and tickets are sold across the planet.

This new role will be integral to our growth trajectory. If you're excited about working in a fast-growth scale-up environment on cutting-edge products that can remove friction and maximize revenue opportunities in the leisure and tourism industries, then this is the role for you.

Responsibilities & duties

• Deliver qualified opportunities to the Sales Team that fit our target market;
• Working with your designated Sales Manager to develop and execute a territory action plan, developing a strong understanding of the market and competitive environment
• Research & reach out to targeted prospects via telephone and email to qualify leads using a specified scoring system;
• Navigate through a conversation flow to uncover business needs, understand pain points, and deliver Ventrata’s value position that clearly demonstrates how we create value for our clients;
• Work with the sales and marketing teams to coordinate marketing campaigns designed to increase awareness and drive inbound leads;
• Generate marketing qualified leads that are processed as new opportunities and sent to the sales team in the CRM system (HubSpot);
• Maintain and update an accurate log of activity in the CRM;

Requirements

The ideal candidate will be a task-focused sales development hero who is looking for a fresh challenge. You will be enthusiastic, engaging and with high attention to detail. You will need to keep up with the fast pace of development and thrive in a scale-up environment.

• Native English (Strong C1 as a minimum);
• At least 1-2 years sales experience, with experience in a SaaS and/or ticketing a plus
• Fluent in Second language; French and/or German is a plus but not a requirement;
• Exceptional communication skills — both written and verbal — and the ability to build a genuine rapport with prospects;
• Disciplined and process-driven, whilst maintaining resourceful in finding new approaches to ensure the message is resonating with potential customers;
• Ability to problem solve and identify process efficiencies and improvements;
• Intrinsically motivated and highly resilient - you see a NO as an opportunity to grow and learn;
• Familiarity or ability to quickly learn sales and marketing systems and tools.

Benefits

• We are fairly informal about working hours. We want to make sure you like your job and wanna go an extra mile for us.
• Unlimited paid holiday days.
• Start-up working environment.
• WFH or work remotely.
• Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France. We also enjoy a spontaneous beer after work or any sports activity.
• Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :)
• Young and passionate team.
• Refreshments and delicious coffee in the office area.
• Hardware/ remote setup package.
• Competitive salary and regular salary revaluation.
• Bonuses based on company performance.

For this position, we offer a competitive base salary of €2,000 - €2,500 monthly based on candidate skills and experience + commissions.

Did we catch your eye or maybe also your heart and do you want to become part of the Ventrata family? Send us your CV and join us!

About Ventrata

Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support.

Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 — a 60% increase from the previous year.

What truly sets us apart is our independence — we've been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms.

We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.