Cloud Engineer

The Cloud Engineer position is responsible for design, installation, configuration, operation, and administration of First Command’s highly available hybrid cloud environment. Working within an agile shared services team, the position enables stable infrastructure for applications and participates in maintaining repeatable processes through automation of build, deployment, and proactive monitoring activities. The candidate must be able to understand developing trends in hybrid cloud technologies and practically apply solutions to meet stated business needs. The position drives cloud technology, cloud native services/solutions, in a hybrid cloud - on-premise datacenter architecture. The position requires the ability to make recommendations based on solid technical acumen, assist project teams as required, and provide third-tier support for issue resolution.

Duties & Responsibilities

Works with supervision to establish, monitor and maintain Azure cloud environment, native PaaS services, and related network and security infrastructure to ensure reliable operations

Monitor Azure maintenance and outages, assess impact, and develop strategies to minimize impact

Collaborate, consult, coordinate task level work with developers and scrum teams on cloud services and compute resource needs for expansion or new feature deployment. Ensure that network and system capacity projections are accurate and prevent service degradations due to lack of resources

Builds and automates cloud infrastructure via current methods, templates and automation toolsets

Optimize network infrastructure for IaaS, SaaS, PaaS and other cloud services

Produce and maintain documentation for use in the installation, configuration, operation and maintenance of cloud and on-premise related infrastructure

Research connectivity, performance and related security issues to determine root cause and implement a plan of action to resolve these issues

Participate in design and implementation of architectural roadmaps regarding Hybrid cloud infrastructure

Design technical infrastructure & cloud processes, integrate solutions into existing infrastructure, consult on development projects, help deploy solutions that meet business and technical requirements

Coordinate with service providers, vendors and various First Command teams to ensure timely resolution of infrastructure related issues

Participate in on-call rotation and be available for special duties outside normal working hours

Skills & Qualifications

5+ years progressive working in computing or network infrastructure

1-2+ years’ experience in a Azure cloud environment as a cloud network engineer, administrator, and/or DevOps role

Demonstrated experience building and operating cloud infrastructure

Experience in automation (Infrastructure-as-Code, Configuration-as-Code) and management of both on-premises infrastructure and applications, cloud hosted Infrastructure-as-a-Service and Platform-as-a-Service capabilities (Azure) including virtual machines, virtual networks, and automation tools

Experience with CI/CD platforms and tools such as Jenkins, Puppet, Chef, Azure Dev Ops or similar

Be able to deploy through automation and translate from and/or contribute to application design architectures for Azure

Experience with infrastructure monitoring tools and DevOps processes

Experience with load balancing platforms

Prefer experience with the following technologies:

Cloud Infrastructure and various Azure native services (PaaS and IaaS based)

Securing and monitoring cloud resources

Palo Alto or related cloud-based firewall technologies