Security Analyst I

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider—we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other.

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together.

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us!

How you’ll make an Impact
As the Security Analyst I, you’ll play a key role in ensuring our clients' environments are secure, making a direct impact on their overall safety and success. In this role, you'll be the primary point of contact for crucial security tasks, such as vulnerability management, intrusion detection, compliance oversight, change management, and risk assessments. By staying current with the latest security bulletins and emerging trends, you'll not only help prevent threats but also lead proactive security initiatives, working hand-in-hand with our proactive team to align with clients' business objectives. Through your dedication, leadership, and attention to evolving risks, you’ll provide the guidance and oversight that will make a meaningful difference in our clients' operational resilience and security.

Summary of Location and Hours

• 100% Remote
• Monday-Friday, 8am-5pm CST with a rotating on call schedule
  
  

What you will be doing

• Manage Identification, prioritization, and remediation guidance of security risks.
• Research potential information security threats, industry trends, emerging technologies, and response alternatives.
• Participate in cross functional projects inside and outside of Corporate Security to ensure that security concerns are addressed throughout the project life cycle. Ensures security projects are delivered on time and on budget.
• Collaborate in the facilitation, analysis, execution, and governance for contracted security engagements, driving remediation with internal and external partners.
• Collaborate on approval, tracking and reporting any security exceptions as the need arises.
• With vCISO, perform IT Risk Assessments, identify risks, recommendations, and remediation
• Perform third-party vendor risk assessments
• Understanding of information security risks, threats, and controls including the ability to design effective controls that mitigate risk.
• Understanding of information security audit and assessment methodologies, policies, standards, procedures, and best practices.
• Understanding of core IT concepts and functions.
• Knowledge of information security standards, data privacy laws, computer crime laws, and federal data protection laws, etc.
• Enter all notes and time worked on the appropriate service ticket
• Schedule managed client reviews or other on-site matters via scheduling calendar in ConnectWise
• Enter expenses on service tickets for any related credit card purchases and submit receipts daily
• Submit time sheets on a weekly basis, due by Saturdays at 12P

You’ll be successful in this role if you have 

• 1-2 years of experience with incident detection and response
• 1-2 years of experience with network security hardware including firewalls
• Experience configuring security in Microsoft 365 and Azure
• Sharp attention to detail with a proactive approach to accuracy and thoroughness
• Passion for delivering outstanding customer service, with a track record of exceeding client expectations
• Strong enthusiasm for learning new things and ability to adapt to evolving technology trends and industry advancements

Required language skills

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
  

Bonus points for

• Bachelor's degree in Networking, Secuity or related field
• Industry certification such as Security+, CCNA Security, or CEH
  
  

Benefits and Perks

• Medical, Dental and Vision coverage for employee and family
• 401k + company-matched contributions 4% match on 5% contribution – Employee and Company contribute after 90 days – no vesting period!
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Paid Time Off (PTO) + 2 Floating Holidays
• Tuition Reimbursement Program
• Employee Assistance Program
• Generous Employee Referral Program – the more you refer the more you earn!
• Dynamic Recognition and Rewards
• Work with Industry-Leading Talent
• Clear Promotion and Advancement Tracks
  
  

The base pay range for this position is expected to be between $50,000 and $60,000.00 per year. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Work Authorization Criteria
We welcome applicants who are legally authorized to work in the United States on a full-time basis. At this time, we are unable to offer sponsorship or take over sponsorship of an employment Visa.

Workspace Requirements and Remote Work Policy
Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures. 

Our Commitment to a Diverse Workforce
At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.

Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 11/27/24.