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Managed Services Intern

fully flexible
Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Currently enrolled in a university, Fluent in English, Proactive mindset, Customer-oriented.

Key responsabilities:

  • Support Service Delivery Managers with operations
  • Assist in handling customer queries and change requests
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HP XLarge https://www.hp.com/
10001 Employees
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Job description

Managed Services Intern

Description -

What is the InternStellar Program @HP Inc. Bulgaria

Let us give you a real taste of the most iconic tech company in the world using our knowledge and experience. You will learn how to create, execute, and celebrate business wins. As a team member, you will participate in business strategy, analysis, and operations.

What can you expect from the InternStellar journey

Joining us as an intern means embarking on a journey that involves the following:

  • Onboarding: You will transition from classroom learning to hands-on experience. You will dive into the details of our business, master our unique language and strategies, and connect with our incredible team. Your insights and contributions will be valued from day one.
  • Jump into the action: During the first six months, you’ll have the opportunity to dive into the business topics and take over your first assignments, as well as to benefit from the Learning Journey, specifically tailored to help you learn and support your growth in HP.
  • Time to shine: Exceptional performance during the first six months may lead to a contract extension for another six months. During this period, you'll have the opportunity to demonstrate your growth and apply what you've learned.

What will be your role as a Managed Services Intern:

As a Managed Services Intern, you have a fantastic chance to:

  • Develop your skills in managing the delivery of our services.
  • Gain hands-on experience in a corporate environment.
  • Explore various career paths within a top technology company.
  • Assist Service Delivery Managers (SDMs) in remotely overseeing the operation of Managed Services for customers, while ensuring a balance between customer satisfaction and profitability for the HP.

What does this mean in detail? You will:

  • Provide support to SDMs in handling change requests and addressing customer queries.
  • Assist SDMs in daily operations management.
  • Facilitate SDMs in preparing for operational account reviews.
  • Take charge of managing change orders when assigned.

Our #SuperInterns usually are:

  • Regular university students.
  • Fluent in English (other languages would be an additional asset).
  • Customer oriented and team-players.
  • Proactive.
  • Comfortable to work in a hybrid environment.
  • Strong communicators.

What are the benefits of joining our InternStellar Program:

  • Additional medical insurance.
  • Additional paid leave days.
  • Food vouchers.
  • Life insurance.
  • Wellness program (incl. Multisport or CoolFit cards).
  • Work-life balance support including work from home opportunities.

At HP, the future is yours to create! What are you waiting for? Apply Now!

This is to inform you that HP Inc. Bulgaria EOOD (“HP”) is personal data controller. Some of the information that you provide voluntarily is personal data and falls under the protection regime under the General Data Protection Regulation and the Bulgarian Personal Data Protection Act. The personal data provided by you will be processed for the purposes of the selection process as well as in respect of any future contract of employment between you and HP. HP takes the responsibility to handle, use and store your personal data, ensuring its protection and confidentiality.

Job -

Administration

Schedule -

Full time

Shift -

Summarized Shift (Bulgaria)

Travel -

Relocation -

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Communication

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