Independent Living Advisor

Role: Independent Living Advisor

Location: Homebased

Contract Type: Permanent

Hours: 35 hours per week, between Monday-Friday, 9am-5pm

Salary: £28,458 to £30,039 per annum

RBL provides life-changing support to our Armed Forces community which includes those who have served, those still serving, and their families. At times of crisis and need we offer them vital advice, assistance and funding.

We are looking for an Independent Living Advisor to provide specialist, person centred and holistic advice, guidance, advocacy, and support to people living with a long-term illness or disability or caring for someone with these conditions

As an Independent Living Advisor, on a day to day basis you will:

• Provide a comprehensive Independent Living Advice (ILA) service to people who are experiencing difficulties with day-to-day living, mobility, and self-care, or to those caring for someone in this situation, ensuring they have sufficient and appropriate information to make informed choices, working in a way that empowers them to take and maintain control of their own lives.
• Complete person-centred and holistic assessments, using information from Occupational Therapists and other health and social care professionals as necessary, to establish their eligibility for support services in their area, and provide advice on options available to people via statutory, charitable, and other sources.
• Manage a diverse and often complex caseload covering matters relating to, but not limited to, care assessments and care fees, Disabled Facilities Grants, equipment and minor adaptations, Direct Payments, personal budgets, disability advocacy, and access to various grants and funding streams as appropriate.
• Deliver a high-quality advice service via telephone, email, and face to face meetings and home visits where appropriate and in line with RBL policies and procedures.
• Identify, research and source services required to achieve the desired outcomes of people referred to the ILA service, ensuring they always receive a fully integrated and person-centred service co-ordinated with other RBL services.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel incl. for monthly team meetings. Travel costs are covered.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.