Financial Billing Specialist

The Finance team’s goal is to be a trusted and collaborative partner to all the businesses and functional teams that we work with, bringing business acumen, financial expertise and insights to aid decision-making and deliver value to our stakeholders. We strive to generate value through providing specialist advice and making recommendations to optimize decision making, delivering transparent processes and implementing governance and controls to mitigate risk.

The Billing Specialist is a vital part of the overall process of the Accounting team.  The ideal candidate will possess accounting knowledge and will have very strong customer service skills along with excellent computer skills, inquisitive, detail oriented, collaborative, a problem solver with critical thinking skills and be a positive teammate.

This is a remote role and the ideal candidate will reside in Central or Eastern time.

Let’s talk about Responsibilities

• Set up new customer accounts in the accounting and CRM systems
• Create and update recurring billing contracts in the accounting system
• Set up and maintain billing orders and update CRM/Data tracking system in conjunction with accounting system
• Complete data entry tasks for various accounting processes as required
• Handle a variety of general accounting responsibilities including timely invoicing of fees per contract terms and reporting revenue per GAAP/company policies
• Provide professional interaction and responses to all levels of customers and employees
• Assist Billing Analysts and Staff Accountants with the monthly close process
• Follow up with customers and vendors as needed via e-mail and phone
• Assist with providing supporting documentation for the annual financial statement audit
• Contribute ideas for improving the efficiency of accounting processes
• Be flexible and willing to allocate additional time during peak times (month end, audits etc.)

Let’s talk about Qualifications and Experience

•  Associates or Bachelor’s degree in Accounting, or related experience
• NetSuite, Salesforce and Excel experience preferred
• 2+ years of accounting experience showing progression of accounting responsibilities
• Critical and ‘outside the box’ thinking skills
• Attention to detail is a must along with excellent organizational skills
• Comfortable asking questions; including the desire to understand and ask “why?”
• Excellent customer service skills – both written and verbal
• Self-starter who is willing to accept responsibility and ownership for their function on the team
• Must have excellent interpersonal, communication, and customer service skills with the proven ability to resolve challenging issues in a timely manner
• Must have a great attitude and be willing to learn, increasingly strive to improve
• Must be a quick learner, self-directed, motivated, and have strong dedication and commitment level to the tasks at hand
• Ability to prioritize multiple tasks and workload effectively and utilize excellent time management skills
• Equivalent combination of education and experience will be considered

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current base range for this position is: $18.43 - $27.63/hr

​For remote positions located outside of the US, pay will be determined based the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.