Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.
PCG is seeking candidates for a Project Manager (Fire & EMS Consultant) position who will work as an integral part of a dynamic team along with peers and senior staff. The Fire/EMS Consultant will be responsible for carrying out the day-to-day activities of the Public Safety Consulting Services team within the Financial and Strategic Solutions (FSS) Center of Excellence. This individual will support the public safety consulting business line, and other Medicaid and Medicare related projects. This role will use knowledge of fire/emergency medical services (EMS) standards, practical and clinical experience, and current best practices in the fire/EMS field to lead and facilitate public safety consulting projects. Project examples include ambulance service feasibility studies, department merger/consolidation studies, technical assistance subject matter expert writing for special assignments, EMS cost-of-service analysis, fire department standards of cover reports, fire/EMS operational analysis, department staffing and pay scale analysis, and strategic/master planning. This position will work closely with a variety of stakeholders such as other fire/EMS experts, project teams, data analysts, consulting staff, and clients. The Fire/EMS Consultant will participate in diverse tasks including launching and implementing new client-facing projects; conducting research and data analysis; writing reports of findings and recommendations; supporting business development efforts; creating and delivering trainings; and providing input to improve business processes, tools, and systems.
Duties And Responsibilities
- Conducts research and carries out quantitative and qualitative analysis and develops written reports of findings for fire/EMS consulting studies
- Uses knowledge of current fire and EMS industry best practices, standards, and regulations to inform development of findings and recommendations
- Presents findings and recommendations to clients and stakeholders
- Manages project tasks, deliverables, and timelines. Communicates any issues to project managers and recommends solutions
- Hosts client and team meetings via online platforms, including stakeholder interviews
- Leads and participates in client on-site visits
- Maintains positive client relationships
- Prepares a wide range of written materials for client management, business development, and marketing including presentations, responses to request for proposals, quotes, blog posts, and sales initiatives
- Contributes to business development efforts through relationship management, participation in industry associations, attendance and conference presentations, and identifying new market opportunities to expand services within the public safety industry.
- Provides administrative and technical support.
- Assembles and coordinates project staff, manages resource allocation
- Tracks project deliverables using appropriate tools
- Provides direction and support to project team
- Responsible for Quality assurance
- Constantly monitors and reports on progress of the project to all stakeholders
- Presents reports defining project progress, problems and solutions
- Implements and manages project changes and interventions to achieve project outputs
- Responsible for Project evaluations and assessment of results
Required Skills
- Analytical and problem-solving skills, including ability to: analyze and present data, identify findings, and define recommendations
- Strong technical writing and research
- Exceptional organizational, interpersonal and verbal communication skills
- Planning and organizing
- Decision-making, influencing, leading, and delegation
- High level of knowledge related to current Fire/EMS service delivery, industry standards and best practices, and key challenges faced by fire/EMS agencies
- Ability to multi-task and manage several projects simultaneously
- Work effectively both independently and in teams
- Client relationship building and customer service
Qualifications
- Bachelor’s degree or equivalent experience required
- 15+ years of fire service and/or EMS industry full-time experience, with at least 5 years direct or commensurate management-level experience (overseeing programs, divisions, or workforce) within fire departments and/or EMS agencies at the chief officer or manager/director level. Proven experience with people management, strategic planning, risk management, and change management.
- Comprehensive knowledge of fire service and EMS industry operations including applicable standards and best practices.
- Experience conducting data analysis to understand agency operations, and writing (internal and/or external) technical reports to identify findings and recommendations to help improve operations and service delivery for public safety organizations.
- Experience with development of innovative fire/EMS delivery programs.
Preferred Qualifications
- Proven experience in a Fire/EMS consulting role that involves leading projects and developing final reports
- Participation with fire/EMS organizations or associations at the local, state or national level.
Certifications
- Current or previous fire/EMS credentials (i.e., paramedic, fire officer, emergency management).
Working Conditions
- Remote work, up to 25% travel for client on-site visits, conferences, and meetings.
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
Remote Work Statement
This position is a remote, work from home position. PCG is a remote-friendly organization and is committed to creating a culture where remote work remains a vital part of the company’s success. To be successful in a remote work role at PCG, you must:
- be available during your set working hours.
- have a safe, private, and distraction-free environment in which to complete your work, and
- be able to give your full attention to the completion of your PCG job duties.
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.
We are accepting applications on an ongoing basis until filled.
As required by applicable law, PCG provides the following reasonable range of compensation for this role: $80,000 to $125,000.
Compensation
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
EEO Statement
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
