We are seeking an experienced and strategic Global MDM Manager to lead our party (customer, dealer and vendor) and asset data quality and Master Data Management (MDM) implementation initiatives. The ideal candidate will be responsible for overseeing the global program to ensure the accuracy, integrity, and governance of customer data across the organization. This role requires a strong understanding of data management principles, experience with MDM technologies, and the ability to drive data quality improvements on a global scale.
The MDM manager will report directly to the Head of Commercial Intelligence of the Commercial Effectiveness and Transformation (CET) department. In alignment with the CCO Strategy as reflected from the DLL Strategy, CET enables the commercial ambitions of DLL, maximizing the go-to-market speed, effectiveness, and efficiency of our Markets and Global Business Units (GBUs).
The primary purpose of this job is to analyze, define & govern the centralized party master data in collaboration with the commercial team to support the global data strategy initiative. The ideal candidate will have a strong background in data management, MDM implementation, and program management, with specific expertise in the financial industry.
Find out more here about how you can unleash your full potential at DLL
Day To Day
Program Management:
- Lead and manage global programs focused on improving customer/asset data quality and implementing MDM solutions tailored to the leasing business.
- Ensure program alignment with the strategic objectives of the leasing business and drive consistent delivery across regions.
- Maintain a consolidated roadmap across multiple regions and enforce change management by using a quantitative scoring methodology to ensure regional implementation align to data strategy and commercial needs.
MDM Implementation
- Define and execute MDM requirements, data governance policies, and data stewardship processes specific to the leasing industry.
- Enable MDM Tech teams in building the right global MDM and RDM solutions, enable central reusable hierarchical data structures and develop strategic system integrations to have enhanced and insightful master and reference data for our users
- Party Data Quality Management:
- Establish and enforce data quality standards and practices to support leasing operations and improve customer data integrity.
- Implement and monitor data quality metrics and KPIs, using Informatica's data quality tools to drive continuous improvement.
- Support the Development & maintenance of a data governance framework ensuring data harmonization & data quality.
Stakeholder Engagement/Risk Management
- Work closely with transformation teams, IT teams, and external vendors to ensure seamless program execution and alignment with business needs.
- Serve as the primary point of contact for all MDM-related initiatives, addressing stakeholder concerns and providing updates on progress and outcomes.
- Identify potential risks related to MDM implementation and data quality in the leasing context and develop appropriate mitigation strategies.
- Ensure compliance with data privacy, protection regulations, and industry-specific requirements, particularly for customer and financial data.
All members enjoy
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home
- Career development opportunities: online learning, member development programs.
- Click this link for an overview of all the benefits in your region.
“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect”
Essentials
- At least 5+ years of relevant experience, with a focus on data quality and MDM implementation
- Familiarity and experience with MDM systems, processes, and concepts such as data stewardship, validation, enrichment, matching and survivorship rules.
- Strong knowledge of data management principles, data governance frameworks, and MDM methodologies.
- Proven project management skills, with experience managing global programs and cross-functional teams.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Hands-on experience with Informatica MDM tools, including Informatica Data Quality (IDQ) is a plus
- Strong communication and interpersonal skills, capable of influencing and collaborating with diverse stakeholders globally.
- Domain knowledge of leasing and financial industry is a plus but not mandatory
Choose wellbeing
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.
Our Four Wellbeing Categories Are As Follows
- Connection – Build meaningful connections with other DLL members
- Health – Manage mental, emotional and physical health
- Finance – Provide learning opportunities to help members achieve personal financial health
- Lifestyle – Maintain balance between work and life priorities
These are the things that matter to our members and the wellbeing of our members matters to DLL
Settling in
At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.
But for all of our differences, we share one thing in common: each of us are members of DLL.
Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enable us to integrate, ideate and innovate across country lines.
Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.
We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind:
Partnering for a better world.
Good To Know
- Deadline for application: December 1st (Due to high volume of applications this requisition may close prior to posted close date)
- The selection process may involve an assessment.
- Applications via email will not be reviewed. Please apply online via our career website.
- DLL’s referral program applies
- For more information, please contact our Talent acquisition partner Joep Staps via joep.staps@dllgroup.com
DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.
DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.
