Senior Clinical Services Initiatives Manager (Clinical Decision Support Programs) REMOTE

PURPOSE AND SCOPE:

In collaboration with Clinical Services Initiatives management team and in partnership with other Clinical Services staff members, develops programs and services that produce measurable improvements in processes and practices. Supports strategic and operational plans that build upon the present Clinical Initiatives Program. Serves as subject matter expert in designated processes and practices. Supports the implementation and coordination of Clinical Services Initiatives programs. Participates in developing a culture of innovation, as well as in identifying opportunities and initiatives to enhance the Clinical Initiatives department strategic alignment with organization and Medical Office initiatives. Supports strategic and operational plans that build upon the present Clinical Initiatives Program to ensure continued innovation and world renown approaches to Clinical Services Initiatives.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provides guidance and subject matter expertise to ensure the effective delivery of quality patient care, and enhanced patient outcome ensuring the Medical Quality Agenda achievement of FKC Quality Standards, throughout the organization.
• Lead and oversee the implementation of clinical decision support technologies: Develop and execute on strategic plans to integrate clinical decision support tools into clinician workflows, ensuring seamless adoption and optimization.
• Provide ongoing management and support for clinical decision support initiatives: Monitor system performance, troubleshoot issues, and collaborate with stakeholders to address challenges and drive continuous improvement in care delivery.
• Facilitates clinical initiatives as determined by Leadership and aligned with the Medical Quality Agenda.
• Provides orientation, training, guidance and oversight to the managers within Clinical Initiatives in project development, deployment and evaluation of program effectiveness.
• Provides overall support and direction to staff regarding all pertinent activities and issues relating to clinical quality. Provides informal feedback on an ongoing basis and formal feedback in the form of the annual performance evaluation.
• Conducts site visits to review clinical practice as necessary.
• Collaborates with field, Nursing & Clinical Services and other departmental personnel to effectively meet clinical and operational company goals.
• Utilizes knowledge regarding technology and the operation of equipment to assist Clinical Services Initiatives team in developing procedures and implementing and communicating new initiatives to the field.
• Participates in collaborative efforts for national initiatives related to network development for our government programs, including both ESRD Quality Incentive Program (QIP) and Five-Star Quality Rating System.
• The position and department will participate in the development CS Initiatives to provide Value-Based Care stakeholders with actionable information on the development of current and potential future clinical interventions for beneficiaries enrolled in value-based plans.
• Directs and controls the broad activities of the business unit(s) through the interpretation, application and implementation of company-wide policies and processes appropriate to the functional area(s).
• Maintains expertise on Fresenius Kidney Care structure, policies, procedures regulations etc. in order to provide leadership, guidance and direction to drive initiatives through the organization and responds to numerous questions, events and unforeseen problems coming from all avenues of the organization.
• Performs other related duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position requires approximately 10% to 20% travel.

SUPERVISION:

• None

EDUCATION AND REQUIRED CREDENTIALS:

• Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience

EXPERIENCE AND SKILLS:         

• 8-12 years’ related experience.
• 3+ years’ experience as a Manager preferred.
• Certification in Nephrology Nursing desired.
• Exemplary Customer Service
• Collaboration and relationship development

ACKNOWLEDGEMENT:

I acknowledge that I have read and accepted this job description. I understand what is expected of me in this position, and I am able to perform the essential functions as outlined with or without reasonable accommodation. Furthermore, I understand that the duties and responsibilities listed in this job description are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. If I have any questions about duties and responsibilities not specified in this job description that I am asked to perform, I should discuss them with my immediate supervisor or my Human Resources representative.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.