Claims Team Lead - Large Loss (Property)

We are seeking a Claims Team Lead with experience in significant structural damages to spearhead our Large Loss Division in personal lines claims (homeowners, condo, renters).

In this role you’ll

• Be dedicated to supervising the resolution of property losses across all peril types, from water damages to fires, storms, and more
• Ensure the team not only meets, but surpasses customer expectations
• Leverage your expertise in large loss management, and aim to redefine industry standards
• Be entrusted with guiding, mentoring, and overseeing a remote team of specialists

What you'll need

• 10+ years in property (home, renters, condo) claim-handling, with exceptional dwelling damage estimating skills and a steadfast commitment to customers
• Demonstrated experience managing structural losses exceeding $100K
• A customer-obsessed mindset, and a surplus of empathy, patience, and positivity
• Familiarity with prominent national property service vendors, like Serv-Pro, Crawford and Co.
• Property Adjuster license in states such as NY, CA, FL or others, a distinct advantage
• Mastery of Xactware products
• Experience handling Large Losses related to wildfire, especially in California and other western states
• Familiarity with Department of Insurance compliance requirements across all states
• A strong broadband internet connection and a quiet, at-home workspace where you’re able to take calls with customers and meet with colleagues over Zoom, without distraction

Unfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico.

*Please note that we are unable to sponsor Visas for applicants.

Lemonade’s US salary for this full time position is $105,000-125,000 annually plus equity + benefits. Our salaries are determined by role, level and location. Within the range, individual pay is determined by work location and additional factors, including job related skills, experience and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.