Outbound IT Sales Representative (International Market Experience) at Base8

Position: Outbound Sales Representative (International Market Experience)

Location: Remote (Candidates must be from Hyderabad)

Who We Are:

Base8 provides technology and business consulting services to companies throughout the US and Canada. We like to work with businesses that are serious about scaling, risk management, and developing mature processes – ones that are looking for a modern, sophisticated, trustworthy, friendly, high-quality (yet still affordable) technology and business partner.

Who You Are:

This position will be Remote, but you will be working closely with the teams in the United States and Canada through video chat, instant messaging, e-mail, phone, and our software. It is important that you have excellent communication skills in English, both written and oral. We are a fast-paced company expanding rapidly, and we are seeking team members who will share our vision for the future and work collaboratively to accomplish Base8 goals. We pride ourselves on providing superior service to our clients, which includes attention to detail, following the processes in place, and being able to adapt to various situations.

Roles and Responsibilities:

• Conduct outbound calls to prospective clients.

• Set appointments or close deals with clients.

• Identifying customer needs and communicating client’s value proposition.

• Manage and develop your own diary, schedule call-backs, and future opportunities.

• Working with weekly KPIs and targets.

• Call leads from a database list and conduct research on potential prospects.

• Utilize CRM and data entry systems.

• Generate sales appointments and insides sales opportunities through outbound telemarketing campaigns, including manual internet leads.

• Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.

• Utilize, maintain and continuously improve various sales and communication techniques.

• Educate customers in all products, services and packages along with competitor's offerings.

Outbound Sales Required Skills

• Proven experience in International outbound sales mainly focusing on the IT Market, with a track record of consistently meeting or exceeding sales targets.

• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with prospects.

• Strong negotiation and persuasion skills, with the ability to handle objections and close sales.

• Proficient in using CRM software and other sales tools to manage leads and track sales activities.

• Highly motivated and target-driven, with a proactive and competitive mindset.

• Ability to work independently and as part of a team, collaborating and coordinating efforts with other sales representatives, marketing, and support teams.

• Excellent time management and organizational skills, with the ability to prioritize tasks and manage a high volume of leads and opportunities.

• Strong problem-solving abilities, with the capacity to analyze customer needs and recommend appropriate solutions.

• Self-disciplined and resilient, able to handle rejection and maintain a positive attitude.

• Knowledge of sales techniques and best practices, including cold calling, objection handling, and closing strategies.

Required Qualifications

• High school diploma or equivalent. A bachelor's degree in business, Marketing, or a related field is preferred.

• Proven experience in outbound sales, telemarketing, or a related sales role.

• Familiarity with CRM software and sales tools.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

• Excellent verbal and written communication skills.

• Strong problem-solving and decision-making skills.

• Ability to work independently and as part of a team.

• Flexibility to work evenings or weekends, as required.

• Previous industry experience and product knowledge is a plus.