Introduction
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.
Your Role and Responsibilities
IBM Consulting’s Asset Engineering Services is looking for a highly skilled system administrator to join this dynamic, global team to deliver outstanding results for both internal and external clients and IBM Business Partners. You will be working with highly collaborative teams in a dynamic and agile environment.
Our organization’s mission is to create assets (software products) for IBM Consulting and to provide end-to-end software engineering services to our clients that leverage these assets. The Comprehend Learning Management System is the primary IBM Consulting asset in play for this role.
The successful candidate will be responsible for ensuring the security, stability, and performance of our Comprehend infrastructure while leading a range of critical initiatives related to system administration, security updates, and technology implementation.
Responsibilities
- Infrastructure Management: Oversee and maintain the infrastructure without service disruptions, managing both virtualized and containerized servers leveraging technologies such as LXD/LXC and HAProxy.
- Security and Compliance: Lead security tasks, including audits, updates, and patch management, ensuring compliance with processes and procedures outlined in our Technical Operations Manual (TOM) and Data Processing Agreement (DPA).
- Technology Implementation: Implement and migrate to new technologies, collaborating with development teams to support application launches for IBM and its customers.
- Database and Application Support: Manage database maintenance across various platforms, including MySQL, MariaDB, and MongoDB. Oversee the installation and setup of learning solutions like Moodle, Joomla, and Drupal.
- Team Leadership: Coach and mentor junior Linux administrators on installation, configuration, and maintenance of services on critical platforms including Apache Web Server, Tomcat, DB2, MySQL/MariaDB, MongoDB, nginx, naemon, eXtplorer, piwik, etc.
- Performance Tuning and Monitoring: Design, develop, and implement infrastructure monitoring and reporting tools. Tune performance to ensure high availability and reliability of all infrastructure components.
- Automation and Documentation: Develop automation strategies and maintain configuration management solutions. Document technical implementations and create user guides for new tools and technologies.
- Support and Troubleshooting: Provide support for a large number of developers working on new applications, while troubleshooting issues with customers and data center operators. Respond to JIRA problems efficiently.
Required Technical and Professional Expertise
- Experience:
- Extensive experience with Linux servers in virtualized environments using command-line interface.
- Strong knowledge of storage types, particularly with ZFS and CEPHfs.
- Proficient in DNS management and experience with Kubernetes at the Certified Kubernetes Administrator (CKA) level.
- Technological Expertise:
- Hands-on experience with containerization technologies, especially OpenShift and Kubernetes.
- Familiarity with log tracing and a basic understanding of PHP and Python.
- Proficient in bash scripting and cron job management.
- Experience with SSL configuration in an SNI environment and securing internet-facing servers.
- Experience with installing, configuring, and maintaining services such as Apache Web Server 2.4, tomcat, DB2, MySQL/MariaDB, MongoDB, nginx, naemon, eXtplorer, piwik
- Developer Support:
- Proven track record of supporting developers working with custom applications (PHP, Java, Node.js, npm).
- Familiarity with configuring load balancing, firewalls, iptables
- Proficient with network tools such as iptables, Linux IPVS, HAProxy, etc.
- Virtualization and Containerization:
- Significant experience with virtualization technologies such as Xen and LXC/LXD operations on Ubuntu server hosts is a MUST
- Ability to build and monitor services on production server
- Knowledge of server and switch hardware
Preferred Technical And Professional Expertise
- LMS and CMS Administration (Moodle, Joomla, Drupal) is a plus.
- Good understanding of server and switch hardware is advantageous.
- Ability to manage passwords and support customers with software installations.
- Ability to work remotely with a globally diversified team and adjust work hours as needed.
- Commitment to continual learning and adapting to new technologies while managing legacy systems.
- CKA or LPIC certification is a plus.
About Business Unit
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location Statement
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
