Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting Applications for: Credit Card and Travel & Expense Administration Specialist – Senior Process Associate – English – Remote BG
In this role, you will be responsible to work as an Applications for Credit Card and Travel & Expense Administration, under PTP.
General Responsibilities
- Administration of CCH Credit Card Program
- Support project team with testing during implementation of Concur in new countries
- Support smooth adoption of Concur post go live
- Partner with technical partners to ensure optimal utilization of technology and highly satisfying end user experience
- Identify and implement continuous improvement opportunities
- Prioritizes and escalates issues efficiently for prompt resolution.
- Identify and implement best practices among CCH countries.
- Partners with country and technical teams for smooth adoption of travel and expense technology
- Partner with bank ensuring timely on-boarding and handling of credit cards.
- Liaises with other key stakeholders as required regarding reflecting any changes in policies, procedures and systems
- Support with change requests and testing of new releases
- Ensures utilization of existing tools and technology
- Cooperates with other related parties, peers and seek external benchmark to propose further efficiencies, best practices and improvements
- Provide functional, technical support and guidance regarding credit card program and travel tools to ensure full adoption of the tool and sustainable improvement.
- Manage dispute process with banks as part of credit card program
- Manage knowledge in BU users for system usage
- Guide and train business users on system functionality and appropriate use of the systems
- Delivers regular on-boarding for new comers in BUs for processes, policies and system functionalities
- Deliver timely execution of new credit cards issuance; blocking and unblocking process
- Provide reconciliation for credit card usage
- Support contract requests processing for non-procurement related contacts
- Deliver support to e-catalogue users to resolve technical and access issues
- Support business users with reporting and analysis
Qualifications
Minimum qualifications
- University degree in Finance, economics or administration field.
- Knowledge of established Purchasing and Finance business processes.
- Fluency in English.
- Experience of ERP is essential, and knowledge of SAP is advantage.
- Language level: English B2+/C1 excellent communication skills – Verbal & Written
- financial or supply chain experience, preferably gained within FMCG & multinational company.
Preferred Qualifications
- Experience in handling multiple tasks and working with tight deadlines
- Experience in leading, designing and analysing processes would be considered as advantage
- Exposure to projects requiring multi-functional team working.
- Experience in working with datasets, derive insights and present information through visualization and reports
- Must demonstrate critical thinking, problem solving and logic
- Highly developed interpersonal, organizational and communication skills
- Strong sense of ambition, self-motivation and self-discipline
- Ability to work both independently and in a team setting
- Managing diversity
- Drive for results
- Plans and aligns
- Customer focus
- Tech savvy
What can we offer?
Attractive salary.
- Stable job offers - employment contract
- Work in a multicultural and diverse environment with employees from over 30 countries
- Genpact supports professional trainings and great career development opportunities
- Free access to our award-winning learning platform
- Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Job
Senior Process Associate
Primary Location
Bulgaria-Sofia
Schedule
Full-time
Education Level
Bachelor's / Graduation / Equivalent
Job Posting
Nov 2, 2024, 6:02:26 AM
Unposting Date
Ongoing
Master Skills List
Operations
Job Category
Full Time
