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Support Engineer (relocation to Cyprus)

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Cyprus, Albania

Offer summary

Qualifications:

At least 2 years as a support/system engineer, Experience in end-user support, SQL and scripting knowledge, Good spoken and written English.

Key responsabilities:

Provide level 2 end-user support
Support and maintain technical services
Automation of daily routine tasks

EPAM Systems Information Technology & Services XLarge https://www.epam.com/

10001 Employees

See more EPAM Systems offers

Job description

Do you have a knack for technology? Are you at your best when supporting others? Do you have a proven ability to solve complex issues, covering technical needs? If so, we have the perfect opportunity for you.

We are looking for a Support Engineer to provide support and maintenance services for level 2 end-user support from our office in Cyprus in a hybrid setup. You will be part of an existing team with double function (Operations L2 support and Testing automation of regression tests).

Responsibilities

At least 2 years of experience as a support/system engineer
Experience in end-user support
SQL and scripting knowledge
Customer friendliness and proactiveness in finding the best solution to the problem (short and long-term)
Ability to quickly learn and dig into new areas
Experience in automation of daily routine tasks
Good spoken and written English

Requirements

At least 2 years of experience as a support/system engineer
Experience in end-user support
SQL and scripting knowledge
Customer friendliness and proactiveness in finding the best solution to the problem (short and long-term)
Ability to quickly learn and dig into new areas
Experience in automation of daily routine tasks
Good spoken and written English

We offer

Private healthcare insurance
Regular performance assessments
Family friendly initiatives
Corporate Programs including Employee Referral Program with rewards
Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
*All benefits and perks are subject to certain eligibility requirements