Global GTM Industry Lead, Retail

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Creating long term value for our users is central to our mission at Stripe. The GTM Industries team focuses on long term growth and value creation for enterprise customers and for Stripe, by understanding the unique challenges they face in their industry and how to solve them.

We focus on building Stripe's expertise within key business verticals, while delivering credibility & thought leadership needed to build relationships with industry leaders to grow the value of their business. Aligned with our GTM and Product teams, the Industry GTM Leads also define relevant, value-centric solutions, support our users and generate new sources of value for users and Stripe

Our team provides deep industry expertise across Stripe and leads enterprise business development, partnering with some of our most exciting enterprise and large Saas platforms users to address their business challenges and help them grow with Stripe. 

What you’ll do

As a key member of the Global GTM Industry team, the Global Retail lead will continue to shape our growth strategy in the retail, ecommerce, and brick-and-mortar industry. You will provide industry expertise to continue to define and articulate the value of Stripe’s solutions in an industry context. As an expert in retail, this leader will bring immediate credibility when engaging with senior executives and across the industry. 

You will collaborate with the core sales, marketing, product marketing, and product teams to embed deep industry knowledge and support account teams to drive strategic deals. You will be instrumental in leading in-depth product discussions with existing and prospective customers – and building and executing against our go to market strategy.

Responsibilities

• Shape the Stripe GTM strategy for the next wave of Retail growth
• Enterprise selling - continue to stay engaged with account teams until deal signed and activated
• Represent Stripe at Industry events, communities, online events and provide differentiated perspective on industry trends
• Craft high-impact, executive level narrative and presentations for CxOs while working cross functionally with our Sales and Presales teams
• Identify prospective enterprise customers in Retail and supporting account teams in prospecting, pipeline creation and revenue generation
• Build strong relationships with regional sales leaders to be a key driver on strategic account planning and engagements
• Support GTM account team across the sales cycle to accelerate the growth of our business with existing and prospective customers, bringing industry experience
• Serve as both an internal and customer-facing expert on the Retail industry for Stripe, keeping abreast of global industry and technology trends and how they impact players globally.
• Work in partnership with product teams to provide insights to continue to shape industry leading solutions 
• Support and enable sales teams to understand your industry more deeply, creating industry playbooks and leading enablement on industry insights
• Support the Partnerships team in identifying, prioritizing and engaging with key financial services partners to build a global ecosystem that powers Stripe’s leadership in the industry

Who you are

The Global Retail Lead will be a seasoned professional with strong business strategy, business development and go-to-market business model experience. 

You are an expert in the retail industry and have worked in the industry or in a software provider and deeply understand the challenges facing players across this space. You are capable of engaging in business-level and technical conversations at multiple levels of the organization. 

This person will have strong capability in solution definition, excellent communication skills (can clearly describe strategy and drill into tactics), and the ability to interact with all functions, disciplines, and levels in the organization. 

You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re as comfortable working with clients as with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. 

You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you. You like to roll-up your sleeves and make things happen

Minimum requirements

• A commercial mindset, ideally with direct sales experience closing new business and/or expansion of existing users.
• Ability to understand complex technical requirements and craft solutions across multiple stakeholders. 
• Experience in defining user needs and translating those needs into solutions and GTM strategies.
• Strong verbal and written communication skills, including presentation skills, particularly for in-person meetings with multiple stakeholders.  
• Strong analytical and problem solving skills, including the ability to derive actionable insights from large amounts of information and clearly articulate complex ideas.
• A proven ability to build strong collaborative working relationships  and influence outcomes with business partners. 
• A proven ability to be a self-starter capable of driving business results.
• An enthusiastic “roll up your sleeves” mentality and thrive in a fast-moving environment.
• Ability to travel around 25% to industry events, Stripe-led events or key customer meetings.

Preferred qualifications

• Payments and/or Enterprise Software industry experience
• Experience in a top-tier management consulting firm
• Prior experience leading/growing a high growth industry-focused team
• Direct or indirect Sales experience
• Industry lead position 

Hybrid work at Stripe

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.