Offer summary
Qualifications:
High School Diploma or GED preferred, 0-2 years experience in customer service, Excellent phone and listening skills, Proficiency in Microsoft Office preferred, Completion of HIPAA training required.Key responsabilities:
- Answer and document member inquiries effectively
- Provide assistance during onboarding of new clients
- Resolve customer service issues promptly
- Perform office duties as assigned
- Maintain a strong understanding of Help Desk systems