Intake Coordinator (Medical)

This is a remote position.

Job highlights:

• Contract: Independent Contractor
• 20 hours per week
  
• Monday to Friday, 9AM to 1PM Atlanta GA
  

Client Overview

Join a dynamic healthcare company at the forefront of providing essential Medicaid waiver services to disabled and elderly clients in Georgia. This organization is dedicated to enhancing the quality of life for vulnerable populations through personalized in-home care and cutting-edge emergency response systems. As a key player in the healthcare sector, the company prides itself on fostering strong client relationships and delivering compassionate, high-quality care.

Job Description

As an Intake Coordinator in this vital healthcare setting, you’ll be the backbone of our operations, ensuring seamless communication and efficient management of client services. This role offers a unique opportunity to make a tangible difference in people’s lives while honing your skills in healthcare administration. You’ll be handling diverse responsibilities, from managing client interactions to coordinating care schedules, all while adhering to strict HIPAA compliance standards. If you’re passionate about healthcare, have a knack for organization, and thrive in a dynamic environment, this position offers an exciting pathway to grow your career in the healthcare sector.

Responsibilities

• Manage daily client communications, handling 5-10 phone calls with empathy and professionalism
  
• Utilize Google Workspace to maintain accurate, up-to-date client records and service information
  
• Coordinate and optimize appointment schedules for efficient service delivery
  
• Assist with document preparation and management using Adobe software
  
• Serve as a liaison between clients, referral sources, and care providers
  
• Ensure all administrative tasks align with HIPAA compliance regulations
  
• Provide crucial support in emergency response system management
  
• Contribute to the smooth operation of in-home care services through meticulous record-keeping and follow-ups
  

Requirements

• Excellent verbal and written communication skills in English, with a focus on clear, empathetic client interactions
  
• Proficiency in Google Workspace, particularly Google Sheets, for efficient data management
  
• Experience with Adobe software for document handling and preparation
  
• Strong organizational skills with the ability to multitask and prioritize effectively
  
• Self-motivated with a proactive approach to problem-solving
  
• Familiarity with or willingness to learn HIPAA compliance regulations
  
• Customer-oriented mindset with patience and understanding for elderly and disabled clients
  
• Comfortable with remote work, including reliable internet connection and a quiet workspace
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job