Regulatory Compliance Manager

Job Description

*Please note - This is a contract position ending in December 2026

This is a hybrid role with a mix of remote and in-office working

Current work authorization for Canada is required for all openings.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future. 

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/

What We Do

The Regulatory Compliance Manager reports to the Director, Compliance and is primarily responsible for the daily management of Compliance inbox to answer general inquiries including but not limited to QI/ FATCA/CRS, OTC security review, pricing review, responding to regulatory requests and general compliance related questions. This role will be working closely with the senior member of the team, Compliance Manager to manage these key areas of accountability including responding to general inquiries in the Compliance mailbox, review various operational requests (such as fund movement, pricing requests etc.). In addition, position may be involved with responsibility for regulatory reporting and acting as a backup to other members of FCC Compliance team. You will provide subject matter expertise for system development, assist with staff training, generate reporting metrics for periodic reporting to the Board of Directors. You will also provide backup for other Risk and Compliance functions and will be a member of a team of compliance professionals dedicated to meeting the requirements of an ever-evolving regulatory landscape.

What You Will Do:

Compliance and risk support

• Review and resolve general inquiries and daily operational requests in the Compliance mailbox and system platforms

• Assist with request escalations to ensure requests are resolved accordingly

• Assist as required in processing and analysis of risk daily workflow.

• Assist with answering and/or guidance with general compliance inquiry

• Assist with regulatory audit requests

• Analyze and respond to regulatory requests

• Assist with advising, training, and development of awareness on compliance related issues among FCC staff which may involve both staff training and support.

• Interpret both internal policies and regulatory instruments to resolve both client and staff related issues.

• Assist with update and review existing policies and procedures annually or as required.

• Assist with regulatory report testing

• Collaborate with team members and internal clients to improve/streamline processes

Incident escalation and management

• Ensure all incidents are escalated appropriately to the Director, Compliance and/or Chief Compliance Officer.

• Assist with regulatory reporting of high-risk items to either FINTRAC or CIRO and/or other regulators.

• Record keeping and retention of all back up materials.

Trade surveillance

• Assist with regulatory reporting such as short position reporting, Large Open Position Reporting and Fixed income reporting.

What You Will Bring

• Strong analytical skills.

• Deep understanding and working knowledge of industry related topics, such as QI/FATCA/CRS, AML regulations, fundamental trading knowledge, compliance and supervision knowledge and other CIRO and CSA regulations

• Strong communication, written, verbal and presentation skills.

• High level of proficiency with Microsoft Excel. Good working ability with MS Word and PowerPoint.

• Strong interpersonal skills; proficient at providing and accepting feedback.

• Working knowledge of Salesforce

What We’re Looking For

• 5 or more years’ experience in the investment dealer industry, including experience in compliance roles

• Completion of University degree

• Comprehensive knowledge of security industry rules, include but not limited to securities, mutual funds, AML, privacy etc.

• Obtained or working towards CSC and/or working towards Certificate in Investment Dealer Compliance

• Experience in managing mailbox with various types of requests in a fast-paced environment

• Strong interpersonal, communication, written, verbal and presentation skills; proficient at providing and accepting feedback.

• High level of proficiency with Microsoft Office

Fidelity Benefits and Perks!

• 100% remote and hybrid work arrangements

• Competitive total compensation package

• Opportunity to participate in Fidelity profit-sharing program

• Company contributes into your RRSP, without a matching requirement from you

• Health benefits and coverage, with no requirement for employee paid premiums, including up to $5000 for therapy

• Health Care Spending Account

• TELUS Health Virtual Care app

• Health and Fitness Reimbursement

• Up to $650 for home office equipment

• Generous time off policy

• 2 paid days annually to volunteer

• Access to over 11,000 training and development courses

• Tuition reimbursement

• Monetary awards for completing a required designation

• Annual dues reimbursement for professional designations

• Pregnancy/Parental/Adoption Leave - Fidelity will top-up to 100% of your salary for a period of 25 weeks

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team