Offer summary
Qualifications:
Be self-motivated and able to achieve preset goals, Fluent in English (Spanish desirable), Good organizational, planning, and prioritizing skills, Strong customer service skills, Experience with case management tools.
Key responsabilities:
- Establish and maintain client relationships for high satisfaction
- Ensure timely receipt and delivery of payroll data
- Engage with payroll providers to meet timelines
- Drive action plans and resolve client inquiries
- Develop and document team processes and procedures