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Danish-speaking Customer Support specialist (Travel industry)

extra holidays
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluent in Danish, Good command of English.

Key responsabilities:

  • Provide customer service via phone and email
  • Offer information on bookings and cancellations
  • Ensure smooth customer journeys with solutions
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Concentrix Information Technology & Services XLarge https://www.concentrix.com/
10001 Employees
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Job description

Job Title:

Danish-speaking Customer Support specialist (Travel industry)

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

This role also offers flexibility in terms of working completely from the comfort of your home!

About the role, as a Customer Support Specialist, you will be responsible for

  • Bringing great customer service to the customers via phone and e-mail,
  • Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
  • Finding solutions for each individual customer to ensure their journey runs smoothly

To do great in this role, you must be fluent in Danish and have a good command of English. Other than that, we'd love for you to be flexible and dynamic addition to our team.

To make the most of your time here, we'll offer you this:

  • A salary of 2300,- Euros/Gross
  • Bonus up to 250,- Euros/Gross
  • Flexible work schedule
  • A job you can do from the comfort of your own home
  • Supportive and fun coworkers (if we do say so ourselves)

Start date: Early November

Working hours: Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM

Location: Work from home (in Lithuania)

Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!

Location:

LTU Work-at-Home

Language Requirements:

Time Type:

Full time

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Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
EnglishDanishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Problem Solving
  • Physical Flexibility
  • Customer Service

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