Offer summary
Qualifications:
Experience in Customer Success, preferably B2B SaaS, Strong communication skills with complex topics, Fluent in German and French, good English, Structured working style for multiple clients.
Key responsabilities:
- Act as the voice of customers for best-supporting processes
- Provide technical consultations and solve issues
- Maintain long-lasting strategic account relationships
- Execute technical rollouts for enterprise clients
- Collaborate across teams to incorporate customer needs