Onsite Merchandiser

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

The Onsite Merchandiser is for one who loves fashion as much as e-commerce. You will play a pivotal role in delivering a seamless onsite experience and show the most relevant assortment to our consumers across digital platforms

You should have / be 

• An analytical, logical and objective mindset with strong business acumen
• A genuine passion and interest in fashion, understands styling and trend in the regions well
• Be both performance-driven and process-driven and thirst for constant improvement through iteration
• Excellent problem-solving skills and an ability to think quick on the feet and out of the box with solutions that are scalable, sustainable, yet most cost-efficient
• A growth mindset and entrepreneurial attitude. Be able to adapt and thrive in a dynamic and ever-shifting environment.
• A willingness to go above and beyond and proactively offer suggestions
• Strong influence, interpersonal and communication skills

Main responsibilities

• Develop and execute online merchandising strategies to drive sales and enhance the customer experience. 
• Develop and implement effective sorting algorithms to improve product sorting and filtering, ensuring product discovery and sales conversion 
• Monitor and analyze sales data, website traffic, and customer behavior to inform merchandising decisions and identify opportunities for improvement
• Work closely with the Merchandising and Marketing to align merchandising efforts with overall business goals.
• Continuously improve the online shopping experience by optimizing site navigation, product recommendations, and customer reviews.
• Analyse and monitor sales performance vs targets, onsite traffic, customer satisfaction and provide insights and recommendations to improve sales, onsite experience and optimise traffic engagement
• Roll out global changes across all websites with operational excellence and consistency

• Responsible for tracking, reporting and analysis of homepage, landing page and creative tests as well as the shopping funnel to optimise online marketing and site merchandising efforts ; knowledge on product recommendation tool is an advantage

Requirements

Qualifications & Experience

• Minimum 2 years of directly relevant experience in the following functions: digital commerce, merchandising, brand marketing, strategy and digital products & experiences
• Strong analytical skills. Ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues. Experience with data visualisation tools, preferably Tableau and Metabase
• Strong presentation skills, and excellent written and verbal communication skills
• Comfort working in a fast-paced, matrix organisation, with multiple stakeholders in different teams
• Self-directed, with strong influencing skills and able to work in a highly flexible and informally structured environment

Benefits

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme