The Regional Sales Associate role is intended for those who are newer to sales. This role will cover accounts across the US.
Join Sage Publishing, a global academic publisher of books, journals, and a growing suite of digital resources and services for students, faculty, and researchers.
This is a fantastic opportunity for a candidate with a strong interest in the academic publishing world, covering multiple disciplines in the social sciences as well as STEM, and a genuine passion for using technology to further enhance Higher Education. This position will act as a springboard, providing a solid foundation and excellent start to a career in sales and a future in academic publishing. You will have access to multiple departments within Sage, harnessing and learning new skills that help shape your sales and professional acumen.
Driven by the belief that social and behavioral science has the power to improve society, we focus on publishing impactful research and enabling robust research methodology. We produce high-quality educational resources that support instructors to prepare the citizens, policymakers, educators, and researchers of the future. We publish more than 1,000 journals and 900 new books globally each year, as well as library products and services that include research methods, archives, data, case studies, and video. Sage is majority-owned by our founder, Sara Miller McCune, and after her lifetime will become owned by a charitable trust that secures the company’s continued independence.
Seeking graduates and/or early-career professionals with a strong educational background and a drive to join an ambitious sales team, representing a unique, world-leading academic publisher. You’ll join our committed team of professionals who are passionate about education and working in an engaged and collaborative way all while having a direct impact on a better society. Our group of highly trained, skilled sales specialists believe in the quality, equity and importance of our products and are motivated by the desire to be the best in the industry and increase our commercial success.
This is a remote home-office based role with a Sales Development focus to increase our US customer base and revenue in North American libraries by capturing new and dormant business mainly through virtual customer meetings, phone calls and emails. Some occasional in-person visits are required both on campus and by conference. Proactively identify sales opportunities and contact prospective customers, demonstrating effective communication and consultative selling skills. Support end-users and faculty experts with advanced product knowledge. Support the regional sales team with customer follow-up and campaigns with existing customers.
Main Duties:
New Business Opportunities
- Research new and existing markets to identify prospective customers
- Conduct effective cold-call, email campaigns, and appointments to qualify leads and introduce our products to both new and existing customers
- Understand customer needs and requirements and provide appropriate paths forward to close sales
- Effectively work with each regional sales team and Library Engagement team members to ensure all customer contacts are being maintained across the entire territory
- Meet or exceed weekly contact goals by phone and email as well as goals for appointments (in-person or online) with new opportunities.
Business Development
- Increase revenue and customer base by meeting or exceeding monthly, quarterly and annual targets set by the VP of North American Sales
- Prepare and deliver appropriate and effective customer demonstrations virtually or onsite
- Maintain advanced product knowledge and keep informed about current industry trends
- Expand database of prospects within assigned territory
- Work collaboratively with colleagues on consortia offers, nationwide opportunities and other long-term sales work
- Conduct regular territory planning, forecasting and effective management of opportunities with the rest of the North American sales team
- Continuously filter market feedback through the appropriate internal channels to ensure our resources are adapting to customer needs
After Sales/Team Support
- Ensure new contacts are added onto the CRM database
- Update entries on the CRM system and work with Account Support Specialists to ensure CRM information is accurate
- Work with the Regional Sales Manager and Customer and Account Support Specialists to resolve any client issues that arise
Additional duties include:
- Participate in industry conferences throughout North America and offsite team meetings
- Actively participate in sales generating activities to ensure opportunities are monitored and closed in a timely manner
This list is not totally exhaustive, and the job holder will be expected to complete additional tasks as reasonably requested by the Regional Sales Manager. The company reserves the right to vary or amend the duties and responsibilities of the job holder at any time depending on the needs of the business.
Professional Experience and Skills
- Relevant academic and/or professional experience in business development combined with effective consultative selling skills
- Ability to provide product-related support to customers and end users
- Experience of supporting regional sales teams with customer follow up and campaigns
- Ability to work towards and deliver commercial targets
- Previous knowledge of the publishing sector or related a plus
- Demonstrated success working in a team setting
- Previous experience working remotely a plus
- Familiarity with higher education experience is preferred, but not required
- Excellent communication skills: verbal and written proficiency are central to the success of this role
- Basic competency in computer software such as Microsoft Excel, Word, Powerpoint
Sage’s Sales Values
Analytical
Empowered to make a difference, we harness the tools provided to evaluate the market, improve our performance, and manage our customers to help secure sales
Connected
United by Sage’s mission, we seek to engage with the academic community to earn the trust of our customers and collaborate with co-workers from across the Group to deliver results, knowledge share, learn from our mistakes and embrace the diversity of Sage’s global community
Commercial
Quality engagement and messaging, along with consistent pricing, ensures we can deliver on Sage’s strategic goals for the long-term. We understand the importance of reaching our targets through product knowledge, customer onboarding, usage and renewals
Entrepreneurial
Passionate about new products and opportunities, we are self-motivated, embrace change and are accountable with a thirst for knowledge
If you have a disability and you need any support during the application process, please contact hr.resume@sagepub.com. All qualified applicants are encouraged to apply.
Pay Transparency & Benefits Package:
Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer.
Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align.
In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest.
Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We’d love to meet you!
Diversity, Equity, and Inclusion
Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.
We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.
