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Integration Engineer

Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Mexico City (MX)

Offer summary

Qualifications:

Tech degree in Computer Science or Information Systems, 2-4 years of IT experience with ServiceNow knowledge, Hands-on experience in an agile DevOps environment, Expertise in CICD tools like Jenkins and GitHub, Good understanding of Java, REST APIs and SQL.

Key responsabilities:

  • Deliver service initiatives for Service Excellence
  • Track value delivered by each initiative
  • Support the Customer Service and Service Excellence Managers
  • Act as a go-to expert for service best practices
  • Analyze end-user satisfaction surveys for improvements
AstraZeneca logo
AstraZeneca Pharmaceuticals XLarge http://www.astrazeneca.com/
10001 Employees
See more AstraZeneca offers

Job description

Required Skills:

  • Delivery of service initiatives as part of the Service Excellence Program.

  • Track and report on the value delivered by each Service Excellence initiative.

  • Maintain and input into the Service Excellence Program roadmap with the Service Excellence Lead

  • Inputting into the service vision and strategy along with the Service Excellence Lead.

  • Use data, trends and service information to define further improvement activities.

  • Support the Service Excellence Group, Customer Service Managers and Operational Service Managers to drive adoption of Service Excellence

  • Acting as a go-to expert for Service best practice and improvements

  • Inputting into, running and analyzing end-user and stakeholder satisfaction surveys.

  • Build effective relationships across AZ Technology teams to continuously improve ways of working.

Essential

  • 2-4 Years of IT Experience with ServiceNow knowledge.

  • Hands-on experience delivering service within an agile DevOps environment .

  • Experience of IT service delivery of business applications to a globally distributed user base.

  • Expertise in CICD and exposure to tools loke Jenkins ,Bit Bucket  /GIT HUB

  • Hands experience in SnapLogic /ETLTool or any other similar Integration tool

  • Good Understanding of Java /REST API’s.

  • Good understanding of SQL and able to create/analyse the queries.

  • Experience of working with offshore application development and support teams

  • Ability to work independently with limited supervision.

  • Strong verbal, written and presentation skills.

  • Three days in office – Hybrid

  • Ability to work in a pure DevOps environment -Develop and Support .

  • Strong influencing skills Desirable

  • Experience of delivery within a matrix management structure .

  • Experience in management of vendors and suppliers.

  • Experience in Mulesoft /APIGEE Admin/Development is an added advantage .

  • Experience working in the Pharmaceutical or Healthcare industry IT environment is a plus.

  • Ability to interpret and communicate technical information into business language.

  • We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Other Skills:

  • Tech degree in Computer science /Information systems or similar .

  • Excellent communication and interpersonal skills.

  • Well versed in English. Excellent spoken and written skills.

  • Proactive approach to problem solving.

  • Experience working in a globally distributed team.

(hybrid - Expectation of working in the office 3 days a week) When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility.

AstraZeneca is an equal opportunity employer.

AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

Date Posted

08-nov-2024

Closing Date

05-ene-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Pharmaceuticals
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Verbal Communication Skills
  • Problem Solving
  • Relationship Building

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