Offer summary
Qualifications:
Proven customer support experience preferred, Strong phone administration and active listening skills, Ability to work independently and in teams, Exceptional communication and presentation skills, Attention to detail and ability to multi-task.
Key responsabilities:
- Handle high amounts of incoming calls
- Build sustainable relationships of trust with customers
- Provide accurate information using the right tools
- Manage complaints and ensure resolution
- Keep records of customer interactions and process accounts