Offer summary
Qualifications:
Bachelor's degree or 8 years equivalent experience, Experience in customer success or account management, Familiarity with CRM and SaaS, Strong problem-solving and analytical abilities, Ability to manage multiple projects.
Key responsabilities:
- Develop and maintain strong customer relationships
- Collaborate with customers on performance metrics
- Identify and address customer issues proactively
- Work with internal teams for customer satisfaction
- Provide updates on customer success outcomes