Offer summary
Qualifications:
Previous experience in customer service is preferred., High level of Korean and fluency in English or Spanish., Experience with Zendesk is preferred., Ability to multitask and manage time effectively., Must reside in Spain..Key responsabilities:
- Handle customer inquiries via phone, email, and social media.
- Provide accurate information and resolve complaints promptly.
- Maintain records of customer interactions.
- Follow protocols and procedures for communication.
- Complete parallel tasks for the Operations Department as needed.
