The HVAC & Energy Specialist manages repair and maintenance to HVAC and Energy Management systems in US Stores, supports the Manager of HVAC & Energy Initiatives and provides additional support for Store Design & Construction projects and spend related to HVAC and energy efficiency.
We are open to remote-based candidates for this opportunity, however due to the collaborative nature of this role, candidates based out of the Central Ohio area are preferred.
Reports To: Manager, HVAC & Energy Initiatives
Essential Duties and Responsibilities:
- Manage work orders for HVAC service and review/qualify/approve quotes submitted by Service Providers.
- Manage work orders for HVAC preventive maintenance and review/qualify/approve resulting quotes for repairs (Found On PM quotes).
- Review and approve invoices for HVAC service/repair: contact vendors as needed to investigate invoice problems and negotiate solutions.
- Manage work orders for EMS service and repairs and review/qualify/approve quotes.
- Review and approve invoices for EMS service/repair: contact vendors as needed to resolve issues.
- Update lighting and HVAC operating schedules on the EMS portal and enter changes and over-rides as requested.
- Communicate with field personnel, landlords, contractors and property managers to identify store related repair or replacement needs.
- Read and interpret lease language related to HVAC equipment repair/replacement to support decision making and construct professional communications accordingly.
- Coordinate projects with contractors, construction department, DSW Facilities team, store staff and landlords to ensure repairs are handled efficiently and effectively for store locations.
- Generate reporting to identify historical trends that warrant use of capital funds for expense spend curtailment.
- Review EMS portal for possible outliers for energy usage; research and make recommendations for corrections; escalate as needed for resolution.
- Support store construction team by managing certification/commissioning of newly installed HVAC equipment and ensuring any deficiencies are corrected.
- Participate in regular calls with service providers to review expectations, performance, SLAs and KPIs.
- Identify and pursue other opportunities related to energy/engineering spend.
- Identify savings opportunities related to energy/engineering.
- Support Store Construction and Store Facilities Maintenance teams as needed.
- Provide support for team projects (HVAC and lighting replacements and retrofits, etc.) as needed.
- Provide evening/weekend on-call support as part of a team rotation for emergency HVAC failures/situations.
Required Skills:
- Ability to manipulate large data sets using a variety of computer software tools.
- Ability to manage multiple projects at the same time.
- Ability to manage individual projects to a pre-determined budget and to document spend/results.
- Ability to read and interpret lease language.
- Strategic thinking.
- Strong oral/written communication and organizational skills.
- Strong problem-solving skills.
Competencies:
SETTING GOALS – Creates and follow effective plans. Anticipates risks, creates contingency plans. Aligns plans with goals. Allocates adequate resources. Accepts and supports change. Willing to take risks and suggests new ideas, approaches. Takes initiative. Seeks out learning activities.
WORKING WITH OTHERS – Clearly articulates own, other’s goals. Promotes a team atmosphere by demonstrating humility and respect. Builds effective relationships, relates well to others. Delivers and responds to feedback in a constructive manner. Considers multiple perspectives. Handles conflict, pressure, uncertainty and adapts independently. Meets commitments. Dedicated to working with business partners on their expectations.
GETTING RESULTS – Personally accountable for work performance targets and achieving results. Prioritizes well. Anticipates and handles obstacles effectively. Makes good, timely decisions. Can simplify and process complex problems. Understands underlying issues and addresses root causes. Meets deadlines, works until finished.
Qualifications:
Experience:
- Working knowledge of HVAC systems and/or repair. HVAC certification(s) a plus.
- 3 years’ previous experience in a similar or related role.
- Working knowledge of energy management systems and resulting data preferred.
- Working knowledge of lighting types, service and/or repair preferred.
- Ability to review/approve mechanical and electrical design/construction drawings a plus.
- Experience working with energy partners and/or utility providers a plus.
Preferred Qualifications:
- Retail experience preferred.
- Experience working in Service Channel or similar work order management system.
- Experience working in an energy management portal
Education:
- College/technical degree or certifications in HVAC or energy related trades preferred
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