THE POSITION
As a Territory Manager within our Equine team, your role will be to take advantage of the many opportunities the territory has to offer in order to grow sales, whilst working with the wider teams to deliver objectives defined in a Territory plan. The successful candidate will be driven, passionate and be able to build and nurture strong relationships with key external stakeholders. The candidate should also be capable of having both strategic business and clinical discussions with the customer when pitching for new and existing business. This role is predominately based on face to face customer interactions but there will be an element of virtual interactions with customers depending on following their needs.
The successful applicant would need to live on territory. Broadly the territory covers the West and the North West of the UK.
TASK & RESPONSIBILITES
• Achieve sales targets on assigned territory assessed on an annual and quarterly basis.
• To maintain a high level of customer service/contact (at least 3 calls per day) and promote the company, its products and activities at all levels within the market place.
• Identify and target key influencers and accounts to maximise business impact and call regularly on them, improving and developing business relationships, ensuring a high level of support and promotion of BI products.
• Monitor home territory market trends, competitor products and customer needs to identify new business opportunities and objectives. Shares information regarding the market, competitor activities and customer feedback on products and promotions to relevant colleagues
• Maintain level of technical and commercial knowledge of own and competitor products and associated disease areas
• Maintain familiarity with and adhere to all aspects of BI internal standards/relevant policies (eg health & safety, code of conduct, expenses) and applicable regulatory standards eg. NOAH/APHA Code
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REQUIREMENTS
• Educated to degree level or equivalent
• Equine and equine industry knowledge
• Commercial acumen and strategic business planning skills
• Comprehends and can apply deep understanding of customer operations, marketplace, and environment, making informed decisions to enhance value for both customers and the business
• Continuously seeks to understand customer’s specific needs and opportunities and uses that insight to provide value to the company and customer
• Effectively leverages behavioural tools, customer insights, product, and competitor knowledge to motivate customers to purchase and use brands, whilst nurturing positive, long-term relationships with customers
• Enhances customer experience by understanding customer preferences, utilising appropriate channels, with tailored journeys and compelling communication, to provide added value beyond the F2F experience
• Develops deep, long term client relationships through understanding their needs and collaborating by managing stakeholders, colleagues, and achieving targets for ongoing mutual business value creation
• Strong influencing and analytical skills
WHY THIS IS A GREAT PLACE TO WORK
Boehringer Ingelheim has been recognised as a Top Employer in the UK. Being certified as a Top Employer confirms our dedication to a better world of work, delivered through excellent HR policies and people practices. To learn more visit: https://www.boehringer-ingelheim.co.uk/careers/uk-careers/why-great-place-work
