Offer summary
Qualifications:
High school diploma or equivalent, 1-2 years of customer service experience, Excellent verbal and written communication skills, Strong problem-solving abilities, Ability to multitask effectively.
Key responsabilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer issues promptly and effectively
- Document customer interactions and feedback
- Assist in developing customer service procedures
- Collaborate with the team to improve customer satisfaction