Sr. Salesforce Administrator
Location: Remote - US Only
About InMarket
Since 2010 InMarket has been a leader in 360-degree consumer intelligence and real-time marketing for thousands of major brands. Through InMarket's data-driven marketing platform, brands can build targeted audiences, activate real-time, and measure success in driving sales.
InMarket, which raised no venture capital funding to date, holds more than 25 patents across location, attribution and digital marketing, and its GeoLink self-service marketing platform was awarded Best Location Marketing Platform at the 2021 MarTech Breakthrough Awards and best Location Platform at the 2020 Digiday Technology Awards. InMarket ranked 280 on the 2021 Deloitte Technology Fast 500 list and its nationwide team is united across more than 30 states.
About the role:
The Salesforce Administrator will ensure that inMarket is capitalizing on the full features and benefits of the system, leading the full management of system usage and auditable track of Sales input and various user group needs, and ensuring the performance, security, and usability of our systems. This person will provide technical knowledge and experience with an in-depth knowledge of the Salesforce platform. As the Salesforce Administrator, you will lead the design and delivery of complex Salesforce projects from discovery to deployment. You are a self-driven individual with a get-it done attitude and a passion to solve complex business and technology problems. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs in order to administer and enhance the system accordingly.
This person will be the subject matter expert, will promote adoption, keep current on new releases, provide training and flag the accuracy of sales data within the system for business use. The Administrator will ensure all data is properly entered and integrated with accounting systems as well as to provide accurate historical records for the Company. The Administrator will perform all system maintenance & updates, manage user accounts & training, develop & maintain dashboards & reports for all required stakeholders.
Your Daily Impact as a Salesforce Administrator:
- Responsible for the full management of Salesforce for inMarket, providing insights, direction, discipline across all departments, and detailed support for the historical, accounting, and forecasting needs of the Company within Salesforce.
- Work closely with internal stakeholders to design, configure and maintain Salesforce solutions that align with company needs and business objectives for Sales Leadership
- Proactively seek out and identify needed system changes and gather feedback from users.
- Faze out all 3rd party systems to integrate 100% in Salesforce to support all business units where deemed cost effective.
- Lead any required data migrations, integrations, and management activities to ensure data integrity.
- Create and document Sales processes to ensure data in Salesforce is managed correctly
- Provide ongoing support and training to users, troubleshooting issues as they arise.
- Administer and optimize the additional Salesforce module of CRM Analytics to support business processes and enhance user experience
- Proactively communicate and manage system changes without interruption to the users.
- Stay up-to-date with Salesforce best practices and new features, making recommendations for enhancements, modifying the system to increase benefits and usability while evaluating their impact on existing solutions
- Create and maintain fields, views, reports, dashboards, campaigns and other Salesforce objects and functions.
- Maintain, enhance, and create workflows, functions and configurations within Salesforce.
- Create new reporting capabilities and respond to ad hoc reporting requests as needed.
- Provide support functions as needed.
- Create and maintain dashboards and reports
Your Experience and Expertise:
- Salesforce Administrator, Salesforce Architect or Salesforce Developer Certification required.
- 5+ years of experience in Salesforce Administration and Sales reporting
- In-depth knowledge of the standard capabilities of Salesforce, having successfully expanded on those capabilities through the use of custom code and / or integration with external systems.
- Strong reporting background using standard reporting tools, including standard Salesforce reporting functionality.
- Looker and Tableau experience would be a definite asset.
- Previous re-engineering experience updating an existing Salesforce configuration to provide solutions for reporting, workflows and enhanced functions.
- Detail oriented and a self starter with strong written and interpersonal skills.
- Ability to work independently as well as part of a team.
- Proven ability to utilize Salesforce as a sales analysis tool.
- Team player with a positive “can do” attitude.
- Great communication skills with an enthusiastic personality.
- Strong problem solving skills, data and software applications.
Benefits Summary
- Competitive salary, stock options, flexible vacation
- Medical, dental and Flexible Spending Account (FSA)
- Company Matched 401(k)
- Unlimited PTO (Within reason)
- Talented co-workers and management
- Agile Development Program (For continued learning/professional development)
- Generous Paid Parental Leave
For candidates in California, Colorado, and New York City, the Targeted Base Salary Range for this role is $95,000 to $125,000.
Actual salaries will vary depending on factors including but not limited to work experience, specialized skills and training, performance in role, business needs, and job requirements. Base salary is subject to change and may be modified in the future. Base salary is just one component of InMarket’s total rewards package that also may include bonus, equity, and benefits. Ask your recruiter for more information!
InMarket is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
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