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The Software Delivery Section, part of the Infrastructure Platforms Department, is dedicated to enhancing the safety, reliability, and overall customer experience of GitLab’s complete software delivery process. We aim to provide seamless and efficient delivery of GitLab products across all platforms, including SaaS multi-tenant, self-managed, and SaaS single-tenant environments. Our primary goals are to accelerate delivery cycles, minimize incidents, and ensure high-quality releases that consistently meet and exceed customer expectations. By focusing on these objectives, we aim to improve GitLab’s end-to-end software delivery process, making it more reliable, efficient, and aligned with the needs of our users.
Responsibilities
Backend Engineers with the Software Delivery:Release bring not only a strong background in backend development but also a solid understanding of, or keen interest in, infrastructure and operations. In this role, you will work alongside Site Reliability Engineers (SREs) to enhance release management tooling, infrastructure, and processes. While SREs approach these responsibilities from an operational standpoint, Backend Engineers provide a software development perspective, collaborating closely to deliver efficient and safe solutions for streamlined code delivery across various supported environments. This role is ideal for individuals with a strong coding background who are also comfortable working on infrastructure, automation and operations-related topics or are motivated to develop expertise in these areas.
- Guarantee the GitLab Release Process
- Create new tools and frameworks to automate the release process
- Build new GitLab release features to replace existing custom tooling
- Work with individual teams on defining and implementing solutions that will help them release quicker
- Create frameworks that allow engineers to write code that scales with demand
- Help teams instrument their code and helps recognize parts of code that could benefit from increased observability
- Work closely with peer Infrastructure Platforms groups to control the impact of application code running in user facing products
- Help communicate the release schedule clearly with others
- Develop monitoring and alerting to measure release process velocity
- Identify process bottlenecks and introduce optimizations
- Participate in Release Manager rotation
Requirements
As an ideal candidate, you will have
- Strong coding background. Proficiency with Ruby is a strong plus. Ruby on Rails knowledge is not mandatory
- Experience working on large-scale systems
- Experience optimizing Continuous Delivery and Continuous Deployment pipelines as well as the tooling and processes that go with them
- Interest in cloud platforms, containerization, and Infrastructure as Code tools
- Application and systems observability background
- Collaboration mindset, boundless curiosity and a demonstrable ability to learn
- A product development mindset when developing new components
You share our values, and work in accordance with those values.
Performance indicators
The Delivery team has the following performance indicators:
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
