Desk Adjuster 2

Why Crawford? :

2024-26445

People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.

At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at www.crawco.ca.

We are currently recruiting for a Desk Adjuster 2 to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate will investigate, evaluate, negotiate, and settle claims by telephone and correspondence. Settling losses within delegated authority or reporting to clients while also directing field adjusters and legal council on a task basis.

• Investigation, collection, and analysis of claims information.
• Evaluates coverage, liability and quantum.
• Negotiates, settles, finalizes claims.
• Accurate recording, reporting and presentation of files
• Maintenance of accurate billing, and time and expense records.
• Work with manager to maintain client relations

• At least 2 years of technical claims handling experience in an insurance claims environment, knowledge of commercial and personal lines in both Property and Auto PD is required
• Post-secondary education in an insurance related field, working towards full independent adjusting license and CIP designation is required
• Min of 4 CIPs completed wiht ability to obtain a probationary adjusting license for Ontario
• Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent telephone etiquette and courtesy
• Excellent communication skills, must be a team player with a strong commitment to quality and customer service 
• French/English Bilingualism would be considered an asset

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.

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