Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
En Route Cleaners (ERC) must be detailed oriented personnel who can follow direction and procedures. ERC are responsible for the cleaning trainsets while the trains are in transit (moving) between station stops. Primary responsibility for en route cleaners will be cleaning the restrooms with secondary responsibility to the rest of the train. The ERC shall perform the duties including but not limited to mopping, surface cleaning, and bathroom services. The ERC must be punctual, work well alone and at a fast pace.
ESSENTIAL FUNCTIONS:
• Able to follow all Amtrak policies, standards and procedures as directed by Supervisor.
• Physically able to carry supplies, bend, reach, etc.
• Report supply shortages to Supervisor
• Report maintenance issues to the conductor or train attendant
• Responsible for stocking their own cleaning kit
• Will make any announcements as specified
• Willing to work nights, weekends, and occasional holidays.
• The En Route Cleaners will be responsible for the following areas:
Bathrooms:
• Use cleaning products/supplies, as directed
• Empty waste bins
• Remove debris from floor
• Sweep floors
• Mop floors
• Replenish consumable items (soap, toilet paper, hand towels, deodorizer disks)
• Clean toilets, hand basins, and sinks
Rest of the Car:
• Empty waste bins
• When walking through the car, remove any trash on the floor or in the seat backs of
unoccupied seats.
• If there are spilled liquids on seats, wipe and dry seats
• If the vestibule is wet from snow or rain, mop wet area
WORK EXPERIENCE:
• Familiar with cleaning products/supplies both commercial and residential products necessary.
• ERC shall have working knowledge of cleaning standards and procedures.
PREFERRED WORK EXPERIENCE:
• Knowledge of The Cleaning Industry Management Standards
• Knowledge of Green Seal Cleaning Standards
COMMUNICATION AND INTERPERSONAL SKILLS:
- Must have excellent verbal and written communication skills
The hourly rate is $21.00 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.
Requisition ID:163508
Posting Location(s):District of Columbia
Job Family/Function:Customer Service
Relocation Offered:No
Travel Requirements:Up to 100%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
