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Repo Admin Specialist

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

United States

Offer summary

Qualifications:

Over 1 year experience in collections, Auto collections experience preferred, Outstanding customer and communication skills, Previous work in automotive collections, Strong organizational skills.

Key responsabilities:

Service inbound and outbound customer calls regarding voluntary surrender
Prepare and review delinquent accounts for repossession status
Communicate with vendors and issue instructions
Enforce compliance with Collection Standard of Conduct policies
Perform various administrative functions

Lendbuzz Financial Services Scaleup https://www.lendbuzz.com/

201 - 500 Employees

See more Lendbuzz offers

Job description

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are looking for an outstanding team member to join in managing and coordinating the repossession of auto loan accounts.

Key Responsibilities:

Service inbound and outbound customer calls pertaining to voluntary surrender

Maintain clear and descriptive notes

Prepare delinquent accounts for repossession status

Communicate with vendors in a timely and orderly fashion by sending out notices

Review accounts that have been referred for repossession and legal actions against debtors

Issue written and oral instructions

Enforce compliance with Collection Standard of Conduct policies

Perform various administrative functions

Requirements:

One plus years' experience with collections in a call center environment

Auto collections experience is preferred

Previous work in collections, preferably in the automotive industry

Outstanding customer, communication and organizational skill

High level of integrity

Strong sense of teamwork yet able to work independently

We believe:

Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.

Compassion is a strength. We care about our customers and look to build long-term relationships with them.

Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.

Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.

Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

If you believe these things too then we would love to hear from you!