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Consultor Oracle Field Service

Remote: 
Full Remote
Contract: 
Freelance
Work from: 
Brazil

Offer summary

Qualifications:

Experience with Oracle Field Service Cloud, Technical expertise in Electron Support Services, Familiarity with mobile plug-in framework, Knowledge of Javascript, jQuery, Node JS, Skills in HTML, CSS, and Webpage Design.

Key responsabilities:

  • Deliver post-sales support to customers
  • Resolve non-technical customer inquiries
  • Assist with technical troubleshooting questions
  • Facilitate customer relationships with Support
  • Provide advice on escalated customer issues
AM53 Smart Solutions logo
AM53 Smart Solutions Startup https://www.am53.com.br/
11 - 50 Employees
About AM53 Smart Solutions
ABOUT US AM53 Smart Solutions is present in the Payment Media market since 2010. Having a team of Issuer and Acquirer specialists, we have developed Back and Front Office Applications in different platforms according to the needs of our customers, providing specialized knowledge in VeriFone's PAYware CMS Solution. Process Optimization and Productivity are the main pillars of our work, where combined with our business knowledge and the latest technology trends, allows us to deliver excellent results in all of our clients'​ activities. WHAT WE DO Consulting and Development. All for the success of your Payment operation. We also work like Head Hunting allocating professionals specialized in IT.
See more AM53 Smart Solutions offers

Job description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Oracle Field Service Cloud(TOA) Techno Consultant experience in instance setup, Capacity, Collaboration, Core Manage, Customer Communication, Forecasting, Mobility, Routing, Smart Location and event subscription along with technical expertise in  mobile plugin framework, integration of OFS with other application , Javascript, jQuery,, Node JS, Gulp js, HTML, CSS, Webpage Design

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Technical SupportOracle Field ServiceCustomer AdvocacyHTML5JQueryJavaScript (Programming Language)Web DesignCSS CodesNode.js (Javascript Library)Customer Relationship ManagementGulp.js (Javascript Library)

Other Skills

  • Verbal Communication Skills
  • Problem Solving
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