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IT Technical Projects Co-Ordinator

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United Kingdom

Offer summary

Qualifications:

Previous project management experience, Experience in Telecoms and IT delivery, Familiarity with IT or Telecoms provisioning, Highly organized with multitasking ability, Strong time management skills.

Key responsabilities:

Plan and manage projects from sales team
Lead kick-off meetings with involved teams
Order services and hardware from suppliers
Manage number porting and schedule installations
Provide updates to customers throughout process

Remote Choice

2 - 10 Employees

See more Remote Choice offers

Job description

This is a remote position.

About Our Client:

Our client is a rapidly growing tech company based in the South West, specializing in IT and communications technology for small and medium-sized businesses. With regional sales and support locations across the area, their ambitious growth is driven by a commitment to delivering exceptional products and services with expertise, passion, and a customer-first approach.

Requirements

About the Role:

Our client is seeking a highly organized and proactive Projects Co-ordinator to join their team and assist in the delivery of Telecoms and IT services to their expanding customer base. The successful candidate will play a key role in planning and managing IT and Telecoms-related projects, while also handling administrative tasks such as provisioning, number porting, hardware orders, supplier management, and scheduling engineering teams.

Job Responsibilities:

Plan and manage projects received from the sales team.
Facilitate and lead initial kick-off meetings with the sales, engineering, and customer teams.
Order services and hardware from suppliers.
Place provisioning orders for services such as Microsoft licenses, broadband, hosted telephony, and mobile services.
Manage number porting processes.
Schedule engineers for on-site installation and training.
Keep customers informed of their order progress throughout the process.
Manage stock levels and ensure accurate booking and inventory control.
Provide clear documentation and a smooth handover to clients and support teams.
Maintain a focus on delivering world-class service to clients at all times.

Job Experience Required:

Previous project management experience.
Experience in Telecoms and IT project delivery and provisioning is advantageous.
Previous experience with IT or Telecoms provisioning would be beneficial.
A positive, proactive attitude and a "can-do" approach.
Highly organized and structured with the ability to manage multiple tasks and priorities.
Excellent time management skills and the ability to work efficiently under pressure.
Strong verbal and written communication skills.
A team player with a collaborative approach to work