IT Technical Projects Co-Ordinator

This is a remote position.

About Our Client:

Our client is a rapidly growing tech company based in the South West, specializing in IT and communications technology for small and medium-sized businesses. With regional sales and support locations across the area, their ambitious growth is driven by a commitment to delivering exceptional products and services with expertise, passion, and a customer-first approach.

Requirements

About the Role:

Our client is seeking a highly organized and proactive Projects Co-ordinator to join their team and assist in the delivery of Telecoms and IT services to their expanding customer base. The successful candidate will play a key role in planning and managing IT and Telecoms-related projects, while also handling administrative tasks such as provisioning, number porting, hardware orders, supplier management, and scheduling engineering teams.

• Plan and manage projects received from the sales team.
  
• Facilitate and lead initial kick-off meetings with the sales, engineering, and customer teams.
  
• Order services and hardware from suppliers.
  
• Place provisioning orders for services such as Microsoft licenses, broadband, hosted telephony, and mobile services.
  
• Manage number porting processes.
  
• Schedule engineers for on-site installation and training.
  
• Keep customers informed of their order progress throughout the process.
  
• Manage stock levels and ensure accurate booking and inventory control.
  
• Provide clear documentation and a smooth handover to clients and support teams.
  
• Maintain a focus on delivering world-class service to clients at all times.
  

Job Experience Required:

• Previous project management experience.
  
• Experience in Telecoms and IT project delivery and provisioning is advantageous.
  
• Previous experience with IT or Telecoms provisioning would be beneficial.
  
• A positive, proactive attitude and a "can-do" approach.
  
• Highly organized and structured with the ability to manage multiple tasks and priorities.
  
• Excellent time management skills and the ability to work efficiently under pressure.
  
• Strong verbal and written communication skills.
  
• A team player with a collaborative approach to work