Health Information Clerk

As an equal opportunity employer, we are looking to build a diverse workforce that reflects the diversity of our clients and the customers we serve. Learn more about working for WCB at Careers - WCB Alberta

Job Title:

Job Type:

Job Location:

Health Information Clerk

Millard Health – Edmonton, AB

Temporary, Full-Time Position (6 months)

Why WCB-Alberta?

We are a team that cares. Over 2,000 people, in four offices located in Edmonton and Calgary, each with unique skill, expertise and perspective that supports our core areas of business. Regardless of specialty, we are a team connected by a shared purpose and value.

As the independent operator and administrator of the province’s Workers’ Compensation Act, we come to work each day committed to over two million workers and over 170,000 Alberta employers. We are inspired by making a positive impact on the lives and businesses that have been impacted by workplace injuries.

Strong organizational skills with attention to detail are essential in this role.  You will be responsible for processing Millard Health files including data entry and verification, file storage and file maintenance.  Other duties include processing requests for information including Freedom of Information and Protection of Privacy requests.  Reliability and time management skills are integral to success in this position.

Your Health Information Clerk responsibilities:

• Processing Millard Health files including scanning, reviewing information for quality & accuracy, and updating system digital file.
• Processing of requests for information (from clients, case managers, lawyers, insurance companies, etc.) including photocopying of files.
• General maintenance of case record information & files including purge activities based on digital conversion and retention periods.
• Manage shared desk of digital document & system case record removal requests.
• Ongoing distribution, completion and follow-up of data quality exceptions to ensure data accuracy.
• Monitor standards for completion of Millard Health files and provision of guidance/education to support source data collection/entry.
• General administrative support duties as required.

Your experience and skills:

• High School diploma supplemented with courses in medical terminology is preferred.
• Related office experience in a similar environment.
• Excellent keyboarding and computer skills with experience in MS Word, Excel and Lotus Notes.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• An equivalent combination of education and experience may be considered.

We offer a competitive salary, a comprehensive benefits package, flexible work schedules and hybrid work opportunities (combination of work from home and physical office) that foster a healthy work-life balance. You’ll work with supportive leaders and skilled professionals in a caring and collaborative work environment. For more information, please see our Employee Handbook, available on our website.

Salary: The salary for this position is $44,312.86

This position is temporary for a period of up to six months with the possibility of extension or permanency. Final candidates for this position are required to undergo a security clearance as a condition of employment. Successful candidates must reside in Alberta and be able to work in person in Edmonton at the Millard Health Office.

We are committed to providing equal opportunity to all qualified persons, without regard to race, colour, religion or national origin, gender (or gender identity or expression), age, sexual orientation, physical or mental disability.  Equal opportunity is provided in employment, promotions and wages.

Please apply online by submitting a cover letter and resume to www.wcb.ab.ca/careers. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Closing Date:  November 12, 2024