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Health Coordinator

Remote: 
Full Remote
Contract: 
Full time
Salary: 
33 - 52K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Texas (USA), United States

Offer summary

Qualifications:

1 year college + 2 years experience with automated systems OR 3 years experience, 1 year experience with managed care or medical systems, Knowledge of medical terminology and claims systems, PC proficiency, including Microsoft Office applications, Customer service experience and communication skills.

Key responsabilities:

  • Contact members to inform and educate them on medical management programs
  • Conduct research, perform data entry and respond to member inquiries
  • Support clinicians in Medical Management department activities
Health Care Service Corporation logo
Health Care Service Corporation XLarge https://www.hcsc.com/
10001 Employees
About Health Care Service Corporation
Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. We are the largest customer-owned health insurer in the United States, serving more than 18.6 million members through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.
See more Health Care Service Corporation offers

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquires from members, and supporting the clinicians in the Medical Management department with their provider and member activities.

JOB REQUIREMENTS:

  • 1 year of college and 2 years experience with automated systems OR 3 years experience with automated systems.
  • 1 year experience with managed care system(s) or medical systems (i.e.; hospital or doctor office).
  • Experience coordinating member needs, providing assistance to members, and analyzing member needs.
  • Knowledge of medical terminology.
  • Knowledge of medical claims systems.
  • PC proficiency including Microsoft Office applications.
  • Customer service skills.
  • Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.


PREFERRED JOB REQUIREMENTS:

  • College courses in computer science or medical field

Work from Home role candidate must reside in the state of Texas

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range
$17.20 - $27.15

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Health Care SystemComputer ScienceData EntryHealthcare Industry KnowledgeAutomationMedical Insurance ClaimsMedical TerminologyOnline Communication

Other Skills

  • Coaching
  • Microsoft Office
  • Research
  • Customer Service
  • Non-Verbal Communication
Are you interested?

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