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EA7 - Buyer Representative at Rockcruit

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Bachelor's Degree in Business Administration or related field, Ability to communicate in English, Proven sales experience, Strong technological proficiency, Fluency in Spanish is a plus.

Key responsabilities:

  • Enhance the customer experience
  • Develop and execute sales strategies
  • Build strong customer relationships
  • Monitor customer account performance
  • Provide ongoing support and solutions
Rockcruit logo
Rockcruit Human Resources, Staffing & Recruiting TPE https://www.rockcruit.com/
2 - 10 Employees
See more Rockcruit offers

Job description

We are hiring Buyer Representative 🔎
The Buyer Representative will be responsible for retaining and growing a base of customers within a target market.

What you will do:

● Actively and consistently support all efforts to simplify and enhance the customer experience.

● Partner directly with the Field Sales team to develop and execute sales strategies for your assigned market in order to retain and grow your customer base and unit volume.
● Develop strong relationships with customers through phone, text, and email conversations to increase unit and product penetration.
● Maintain orderly records through documentation of all customer interactions in Customer Relationship Management (CRM) system.
● Create a positive experience through proactive outreach to understand customers buying and selling needs, and offer creative solutions to meet their needs.
● Maintain a thorough knowledge of ACV’s portfolio of products and attend product training as required.
● Provide ongoing sales support to customers and present additional products and services to existing customers.
● Monitor the performance of customer accounts through various assessments including but not limited to, customer KPI review, monitoring customer price setting, identification of additional product opportunities, adherence to buy/sell policy agreement.
● Identify customers who have gaps in bid and buy activity and work to re-engage them on the ACV platform.
● Perform other duties as assigned.

What will you need:

Bachelors Degree: Business Administration or related field

● Ability to read, write, speak and understand English.
● A reliable self-starter altitude who is capable of thriving independently and in a team environment.
● Proven history of being able to meet and exceed sales goals and customer needs.
● Resilience, problem solver, action oriented and a driver for results.
● Strong understanding of technology. Salesforce.com experience is highly desired.
● Thrive in an environment of competing priorities.
● Excellent communication and organization skills.
● Fluent in Spanish is a real plus.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishEnglishSpanish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Teamwork
  • Customer Service
  • Organizational Skills
  • Verbal Communication Skills

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