Senior Web Technical Manager

About AvePoint: 

Securing the Future. AvePoint is a global leader in data management and data governance, and over 21,000 customers worldwide rely on our solutions to modernize the digital workplace across Microsoft, Google, Salesforce and other collaboration environments. AvePoint’s global channel partner program includes over 3,500 managed service providers, value added resellers and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!

About the Position:

We are seeking an experienced Sr. Web Technical Manager to oversee the performance, optimization, and continuous improvement of our web properties. The ideal candidate will be responsible for ensuring our websites are always operational, monitoring traffic and performance metrics, and collaborating with cross-functional teams to enhance our digital presence.

Key Responsibilities:

1. Website Uptime and Performance Monitoring

• Ensure all web properties are consistently operational.
• Monitor website traffic, performance metrics, and Core Web Vitals.
• Identify and resolve issues affecting site performance and user experience.

• Conduct regular audits of the website's technology infrastructure and content performance.
• Recommend enhancements to improve site speed, security, and user engagement.

• Work closely with web development teams to implement and review fixes, changes, improvements, and new features.
• Coordinate experiments to test the effectiveness of site changes.

• Develop and maintain a strategic roadmap for site improvements and releases by working with global business stakeholders.
• Align website initiatives with business goals and market trends.

• Collaborate with regional field marketing teams to improve language-specific site metrics.
• Ensure consistency and localization of content across different regions.

• Partner with digital marketing teams to optimize the website for SEO, SEM, and social media integration.
• Implement best practices to enhance search engine rankings and online visibility.

• Manage and coordinate website implementation projects from inception to completion.
• Ensure projects are delivered on time, within scope, and meet quality standards.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field.
• Minimum of 5 years of experience in web operations, website management, or a similar role.
• Strong understanding of web technologies, content management systems (i.e. Craft CMS), performance optimization, and A/B Testing (i.e. VWO) tools.
• Strong experience with Craft CMS, Version Control Tools (GitHub) and website publishing workflows.
• Experience with SEO, SEM, and social media best practices.
• Excellent project management skills, including experience with project management tools.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Exceptional communication and interpersonal skills.
• Ability to work collaboratively with cross-functional and regional teams.

Skills:

• Proficiency in web analytics tools (e.g., Google Analytics).
• Review and approve HTML, CSS, JavaScript and PHP code.
• Knowledge of Core Web Vitals and web performance metrics.
• Familiarity with A/B testing and experimentation tools and methodologies.
• Understanding of multilingual website management.
• Experience with website security and compliance standards.

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.