Offer summary
Qualifications:
High school diploma or equivalent required, Six months of call center experience, Six months of administrative duties experience, Pharmacy or medical experience preferred, Proficient in Microsoft Word, Excel, Outlook.Key responsabilities:
- Answer inbound calls professionally
- Assist staff with questions and issues
- Analyze problems and rectify concerns
- Provide floor support and monitor queues
- Conduct one-on-one training for new reps