StreamElements provides production, monetization, audience engagement, and influencer marketing tools and services for livestreams and videos on demand. Our tools power over 1.8 million digital content creators. StreamElements also works with brands across all industries who want to sponsor content creators, providing them with performance marketing campaigns at scale.
We are seeking a talented and motivated Creator Success Manager to join our team. As a Creator Success Manager, you will play a pivotal role in nurturing and growing our community of content creators and ensuring their success on our Sponsorships platform. You will collaborate with both creators and campaign managers to drive effective campaigns, build lasting relationships, and maintain high levels of satisfaction.
Key Responsibilities:
Creator Relationship Management: Develop and maintain strong, productive relationships with content creators on the platform. Understand their goals and assist in crafting successful campaigns that align with their content.
Campaign Management: Collaborate with campaign managers and creators to plan, execute, and optimize performance campaigns. Ensure that campaigns meet or exceed the set objectives, including ROI, engagement, and conversion goals.
Guidance and Support: Provide creators with guidance on optimizing their content, implementing best practices, and enhancing campaign performance. Address their questions, concerns, and challenges promptly.
Feedback Loop: Collect feedback from creators and advertisers to continuously improve the platform's functionality, features, and user experience. Advocate for necessary changes or enhancements.
Creator Onboarding: Assist new creators in onboarding to the platform, guiding them through the setup process and ensuring they have the necessary resources to be successful.
Data Analysis: Use data-driven insights to evaluate campaign performance, identify opportunities for improvement, and suggest strategic adjustments to maximize ROI for creators and advertisers.
Qualifications:
- Bachelor's degree in marketing, business, or a related field (or equivalent experience).
- Proven experience in account management, digital marketing, or a similar role.
- Strong interpersonal and communication skills.
- Analytical mindset with the ability to derive insights from data.
- Familiarity with digital marketing and social media platforms.
- Exceptional organizational and time management skills.
- Customer-centric approach with a passion for ensuring creator success.
- Knowledge of the influencer marketing space is a plus.
What We Offer:
- A dynamic and collaborative work environment.
- Opportunities for professional development and growth.
- A chance to work at the forefront of the influencer marketing industry.
- Meaningful work connecting creators and advertisers to achieve their goals.
If you are a results-oriented individual who is passionate about driving creator success and building lasting partnerships in the world of influencer marketing, we encourage you to apply for this exciting Creator Success Manager position at StreamElements.
StreamElements is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and respectful work environment.
Global Benefits & Perks:
- Remote First - We'd been remote from the start (with a gathering space in Tel Aviv) and offer stipends for home office setup while making sure you have all of the tech you need to collaborate with your colleagues
- Global Employees - With employees in over 25 countries, we are a true global community, reflective of our diverse creator user base
- Diversity and Inclusion - Innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities
- Internal Mobility Program - Development and career growth opportunities within, between, and across teams
- Paid Time Off - Take the time you need to rest, relax, and make sure you can bring your best self to work
- Equity- Every employee has the opportunity to own a portion of the company through our Employee Stock Options Plan
