Growth Marketing CRM Specialist

At PINTU, We are building the #1 crypto investment platform to focus on new investors in Indonesia and Southeast Asia. We know that 99% of new investors are underserved because existing solutions cater to the 1% who are pros and early adopters hence we built an app that helps them to learn, invest and sell cryptocurrencies in one click away.

What You’ll Be Doing

You will drive the technical responsibilities for PINTU’s develop customer engagement programs to increase user funnel performance, customer retention, and to prevent/reduce churn rate.

In this role, you will:

• Collaborate with, but not limited to, Marketing, Product, and Customer Experience teams to ensure all CRM programs are well communicated and executed.
• Develop product or feature recommendations based on user behavior analysis.
• Responsible for timely implementation of customer engagement programs.
• Evaluate and report insightful findings from each CRM program iterations.
• Experimenting with copy and creative materials to drive highest customer engagement.
• Manage and optimize promotion budget to support CRM programs.

Why You Should Join Us

• Exposed to blockchain technology and the opportunity to directly apply it in our feature development
• Opportunity to work from anywhere

Who We Are Looking For

• Ideally BS in Business, Economics, Statistics, Math, or Computer Science.
• Ability to develop and structure customer engagement program based on customer behavior
• At least 2 years experience in growth, data analytics, or performance marketing.
• Proficient in using spreadsheets, analytics, and CRM tools (ie. AppsFlyer, MoEngage,Mixpanel,Onesignal,Netcore,Sendgrid, Mailchimp).
• Experience in customer optimization to increase retention, and to prevent churn.
• Practical knowledge in SQL / BigQuery is a plus point.
• Excellent communication skills in English and Bahasa.
• Positive vibes, perseverance, and most importantly you’re passionate about crypto!

Let’s Realise a Cryptocurrency Bank for Everyone!

We are building the #1 cryptocurrency bank for everyone to accelerate the transition to an open financial system

We have impacted many lives but there’s still plenty to do and we can’t do it alone. You can learn more about us

What is PINTU?

PINTU is a blockchain-based digital investment app that focuses on new investors. We have created a user-friendly app that helps new investors to learn, buy and invest cryptocurrency one click away.

Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

Learn more about PINTU here.