Offer summary
Qualifications:
High school diploma or GED equivalent, Experience in a customer-facing role, Excellent written and verbal communication skills, Technology proficient, must have personal computer, Ability to work remotely with reliable internet.
Key responsabilities:
- Act as first point of contact for internet leads
- Utilize scripts to gather key lead information
- Document interactions using CRM software
- Follow up on unresponsive viable leads
- Collaborate with the Concierge team for goals