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UX Content Designer

Remote:

Full Remote

Contract:

Fixed term

Experience:

Mid-level (2-5 years)

Work from:

Washington (USA), United States

Offer summary

Qualifications:

At least 3 years of content design or UX writing experience, Bachelor's degree in a relevant field, A portfolio showcasing end-to-end customer journeys and UI copy, Experience with complex product designs and flows, Familiarity with design tools like Figma.

Key responsabilities:

Lead content design for diverse audiences
Develop messaging frameworks and product flows
Create clear, engaging in-product content
Collaborate across teams for cohesive experiences
Use data and feedback for design decisions

Horizontal Talent Human Resources, Staffing & Recruiting SME https://www.horizontaltalent.com/

201 - 500 Employees

See more Horizontal Talent offers

Job description

Our client is seeking UX Content Designers to join their dynamic team on a contract basis. This role is based in Seattle, and candidates must be local and open to commuting.

As a UX Content Designer, you will focus on enhancing products and experiences through language and user needs. Your responsibilities will include evaluating customer journeys, designing in-product flows, improving information architecture, and refining in-product language. You will ensure our client's product content is clear, meets customer needs, and is easy to localize.

Key Responsibilities:

Lead content design work for a diverse, international audience
Develop product flows and messaging frameworks
Craft clear, engaging in-product content that simplifies complex financial concepts
Collaborate with various teams to create a cohesive customer experience across all platforms and touchpoints
Use data, user research, and customer feedback to inform content design decisions
Contribute to our client's design and content systems and advocate for accessibility

Required Professional Experience and Skills:

At least 3 years of content design or relevant UX writing experience
Bachelor's degree in English, journalism, communications, user experience, human-computer interaction, or equivalent experience
A UX content design portfolio that ideally includes end-to-end customer journeys, user interface copy, and user education
Experience designing and shipping end-to-end products with complex flows, multiple scenarios, and edge cases
Familiarity with design tools, especially Figma
Experience simplifying and communicating complex ideas to diverse audiences in a compelling way
Experience working with compliance and legal teams during the content and product development and approval process

This role offers the opportunity to work on pioneering financial products and services, and to contribute to our client's mission of enhancing the lives of immigrants and their families. You will be part of a team that values diversity, equity, and inclusion, and you will have the chance to shape our client's customer experience. Please note that candidates must complete a background check upon offer.