Part-Time REMOTE Student Services Specialist I (Temporary)

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Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

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Job Title: Part-Time REMOTE Student Services Specialist I (Temporary) Location: Remote/Flexible Work Type: Part Time without Benefits Job Category: Non-Exempt Hiring Range: Pay Basis:

Hourly

Subject to Grant Funding?: No Essential Job Functions: The first priority of all members of the Law Center team is to serve the Law Center's faculty, students, and patrons. Each team member will not be limited by this job description in an effort to assist our constituency but will perform tasks assigned by supervisor(s). Team members will be readily available, visible, and accessible to faculty, students and patrons, and if unable to answer an inquiry, they will ensure assistance is provided by another member of the Law Center team.

• Assists in managing operations to ensure continuous improvement of student services that increase engagement & retention.
• Acts as liaison between students, faculty, and college and university departments.
• Contacts prospective students to present information and/or explain available programs and services. Communicates with prospects about admission requirements, program offerings, curriculum, and/or basic financial aid information by various means of communication.
• Provides assistance in completing application and enrollment documents.
• Coordinates activities required for enrollment, such as CPR training, inoculations, and/or fingerprinting.
• Oversees the completion of faculty evaluations by students, compiles and tabulates results, and writes executive summaries.
• Tracks and monitors student academic progress for assigned program(s) or cohorts.
• Reviews degree plans, degree applications, transcripts, and all other pertinent materials to ensure that students meet graduation requirements.
• Notifies students of academic progress toward graduation.
• Responds to requests for student information, as appropriate, from students, credentialing agencies, and/or other institutions.
• Maintains accurate and complete student records as required by laws, policies, and administrative regulations.
• Counsels students regarding educational issues, such as course and program selection, class scheduling and registration. May conduct exit interviews for student withdrawals.
• Counsels students regarding educational issues, such as course and program selection, progress toward graduation, and career decisions. May conduct exit interviews for student withdrawals.
• Acts as advisor to student organizations, ensuring adherence to college and university policies and procedures.
• Provides feedback and recommendations to management regarding recruiting strategies, customer service, communications, and/or recruitment programs.
• Completes special projects as assigned.
• Performs other duties as assigned or required.
  
  

Marginal Job Functions: 1. Interprets requests and determines action plan for important and emergency matters.

• Interprets and follows policies, procedures and practices.
  
  

Required Knowledge, Skills, & Abilities: 1. Advanced knowledge of MS Office, including Word, Excel, PowerPoint and Outlook; database and data entry skills.

• Ability to interpret and explain guidelines, policies, and procedures.
• Decision-making and problem-solving skills.
• Excellent organization and planning skills, including calendar and event management.
• Excellent written and oral communication skills.
• Information gathering and monitoring skills; including the ability to prepare reports, while maintaining confidentiality.
• Takes initiative, is flexible, and provides great attention to detail and accuracy.
• Possesses advanced computer skills and is able to train others.
• Ability to communicate effectively with others.
• Ability to work cooperatively with colleagues and supervisory staff at all levels.
  
  

Job Requirements: Required Certifications/Licensures: Required Education: Bachelor’s Degree Major (if required): Required Experience: Up to two (2) years of student services experience in higher education. Preferred Qualifications: Is this a safety sensitive position? No Background Screening Required? No Pre-Employment Conditions:

Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary.