New Accounts Associate

Overview:

If you’re looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the New Accounts department offers a hybrid work schedule, so you’ll be able to work from home for part of the week!

We’re looking for a new accounts associate to join our ranks in greater Cincinnati, Ohio! Does a fast-paced, process-oriented environment sound like just your thing? Is your attention to detail razor sharp? Can you multitask and manage different workflows? If so, this may be the perfect role for you! Our New Accounts team handles the establishment, review, and maintenance of a wide variety of account types and affiliation models. We’re often the first impression of Commonwealth for advisors and clients, as we work closely with them and other operational groups. We’re looking to build our team with the right candidate to help us provide indispensable service while having fun in the process!

Please note: This is a full-time opportunity, working either 9:30 a.m. to 6:30 p.m. EST or 10:00 a.m. 7:00 p.m. EST with a 60-minute lunch break.

Key Responsibilities

• Providing quality assurance for retirement and nonretirement new account applications and advisory fee-based contracts, ensuring accuracy and completeness
• Establishing brokerage accounts through physical and digital documents for existing and transitioning advisors
• Managing and troubleshooting issues that arise with client checkwriting and debit card accounts
• Processing a variety of account maintenance functions (i.e., dividend coding, beneficiary changes, power of attorney additions, consolidated statement requests)
• Acting as a lifeline for our Service Center and handling complex questions from advisors
• Performing numerous internal departmental audits to help reduce Commonwealth’s risk
• Working on special projects as needed

Core Strengths

• Strong attention to detail and commitment to accuracy
• Excellent analytical and problem-solving skills
• Ability to meet goals, maintain efficiency, and meet production requirements
• Organized, patient, positive, and ambitious
• Exceptional computer skills, with proficiency in Microsoft Office suite a plus
• Outstanding interpersonal and communication skills, including phone and email etiquette
• Ability to adapt to changing workflows and regulatory requirements
• Desire to have fun at work while being the best employee you can be

Have we piqued your curiosity? Can you see yourself thriving in this opportunity? 

Picture Yourself Here 

At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That’s why we invest in you—we encourage employee growth both in your career and education; we are building out a robust diversity, equity, and inclusion program; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What’s not to love? 

We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you. 

About Commonwealth 

Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Privately held since 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California and a new office opening soon in greater Cincinnati, Ohio. 

Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 44 Best Place to Work awards.   

The Fine Print 

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.  

Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.