New Accounts Specialization Associate

Overview:

If you’re looking for a high-energy, inclusive atmosphere or a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and opportunities for flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the New Accounts department offers a hybrid work schedule, so you’ll be able to work from home for part of the week! 

We’re looking for a new accounts specialization associate to join our ranks in greater Cincinnati, Ohio! Does a fast-paced, highly focused, and process-oriented environment sound like just your thing? Is your attention to detail razor sharp? As a new accounts specialization associate, you will become a subject-matter expert in several specialized functions, including advisor movement, international address policy, and returned mail. You will put your painstaking attention to detail to work while providing top-notch service to our advisors and clients. 

Please note: This is a full-time opportunity, working either 9:30 a.m. to 6:30 p.m. EST or 10:00 a.m. 7:00 p.m. EST with a 60-minute lunch break.

Key Responsibilities 

• Processing a variety of account maintenance functions across specialization areas, such as address updates for returned mail; advisor ID and house account requests for advisor movement; and procedure enforcement of the firm’s international address policy 
• Managing and troubleshooting issues that arise within the specialization group 
• Assisting with other specialization-focused workflows and special projects that arise 
• Acting as a lifeline for our specialization group and the Service Center by responding to some of the more complicated advisor questions 
• Providing verbal and written instructions to our advisor force, internal departments, and external partners regarding paperwork requirements 
• Running numerous internal departmental audits to help reduce risk to Commonwealth 

Core Strengths and Skills

• Proven attention to detail and comfortability with various software programs including Excel 
• Ability to meet goals while providing more analytical focus on cases processed 
• Strong interpersonal and communication skills, including phone and email etiquette 
• Ability to adapt to changing workflows and regulatory requirements 
• Availability to work overtime when needed 

• Desire to have fun at work while being the best employee you can be 

Have we piqued your curiosity? Can you see yourself thriving in this opportunity?  

Picture Yourself Here  

At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That’s why we invest in you—we encourage employee growth both in your career and education; we are building out a robust diversity, equity, and inclusion program; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What’s not to love?  

We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you.  

About Commonwealth  

Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Privately held since 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California and a new office opening soon in greater Cincinnati, Ohio.  

Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 44 Best Place to Work awards.    

The Fine Print  

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.   

Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.